Search Hotels Near Whitchurch Heritage Centre, Whitchurch

"Good location, modern refurbished hotel. Very clean"

"Not very good property tired and in need of a referb so disappointed I left Chester day early "

"Staff were friendly and helpful, Spa and Pool were excellent and provided a comfortable environment to relax and refresh. A great location for a short relaxing break!"

"I had completed the online check-in process the previous evening, and my booking had been confirmed. This stay was not a routine reservation; it was carefully planned to celebrate my husband’s birthday, for which he had travelled from London. Being informed of the cancellation less than one hour before our arrival is completely unacceptable and has caused significant disruption. The manner in which this situation has been handled strikes me as highly unprofessional. A cancellation at such short notice, despite prior confirmation and completed check-in, suggests a serious failure in your booking management. It is difficult not to conclude that the hotel may have overbooked and attempted to justify this with an inadequate explanation."

"The hotel was clean, staff were polite & helpful, breakfast was good & well laid out"

"Greeted by very friendly staff. Found my room first thing I noticed was door of my room could do with painting..lots of marks and it looked v tired. Room was bright, curtain needed attaching. Looked clean, nice size comfy bed. Bathroom clean and the shower was great. Not to keen on free toiletries smell of them wasn't the nicest I have smelt. Breakfast I paid for separately on the day but was v busy so I was asked if I could return in 30 mins. This wasn't a problem for me and was accommodated when I returned. Breakfast was v nice and a great choice to choose from. My only suggestion would be to paint areas and replace carpets as v tired and dated..especially were the Bathroom and carpet join. If the little things where addressed it would make a big difference. Windows needed cleaning!"

"Everything was in excellent condition and the staff were helpful and friendly would definitely go again"

"The hotel is closing this Sept for a two year renovation. Some staff have already left for other city jobs. Both sink and bathtub did not drai well. The room tv was so small it was almost impossible to see. No bar soap provided. Asked for a one hour late checkout and it was granted but almost begging. Good location. Dave in the restaurant was good as well as both doorman. Possible maybe second stay but only after renovation."

"Excellent location, right on the main shopping road, near to most of the City attractions. 15 ish minute walk to the racecourse. Grand entrance and reception. Room was a little tired, but it was clean and suited me for one night. Excellent breakfast."