โรงแรมใกล้เวสต์เกต พลาซ่า, คลีฟแลนด์

"Nice locatioin although downtown was dissapointing"

"Staff is good. It’s clean. Breakfast was as expected. The back door though it doesn’t lock and there’s homeless people right behind the hotel so that’s kinda scary knowing that door is always unlocked. The rooms honestly don’t seem to of been updated ever. The fridge can’t keep things cold or frozen in the little freezer box and anytime you use the microwave the lights flicker. Only one side of the bed has an outlet so my partner couldn’t charge their devices conveniently. Maybe it’s just an...

"Unclean, smelly room, lobby"

"Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts."

"The breakfast was nice. The pool being out of order stunk."

"All was good, check out time 11am is too early specially when you check in at midnight."

"Needed a place to rest after a long day of driving & events. This location was perfect."

"Menu was spare and late as I needed to get on the road earlier. Room clean, staff working hard when I arrived - not much staff when I was leaving in the morning. A. C. just fine. "

"Great service but this place needs updated in a bad way. Stayed here about ten years ago and I think all they have done is paint it ."

"The room was clean and the bed was comfortable"

"Adjacent to admissions center"

"After checking in I could not open the room written on the card envelope. I went back down to have the card set up a second time and it failed to work again. I went back down and a different front desk attendant asked my name to look up my reservation and discovered the wrong room and floor was written on the envelope. It was very inconvenient as I had a cart full of luggage to haul back and forth and the “wrong” room was very far from the front desk."

"Yes"

"We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a...

"I loved it. So happy to have gotten a room the power outage in my suburb of CLE due to high heat / electrical failure caused me to need a spot. So clean, so well decorated, so comfortable, the continental breakfast incredible, loads of choice, an excellent experience I wish I could live there"

"Staff was personable and responsive. I had to change rooms due to a problem with the noise level of the refrigerator in the room. Once I reported it, the staff acted promptly to move me to another room. The facility was otherwise clean and well maintained."