โรงแรมใกล้เวสต์เกต พลาซ่า, คลีฟแลนด์

"Shower curtains totally inadequate- flooded the floor every time I took a shower."

"The room was not cleaned well at all. The bathroom was dirty. The wells had dirt and stuff on them. I've stayed there before and it was clean. I don't know why it wasn't cleaned well at all this stay."

"Jim was working at the front desk. I had a problem with my car, and he stayed after work to help me out. So thoughtful. Thank you so much!"

"Linoleum floors in our room. Red stains on the bedspread. Brown stains on the bed sheets. The room was shabby and not well cleaned"

"Th you g lady working the desk was wonderful. But the first room I was given was … the worst thing I could imagine. The door lock was busted off, the smoke detector was detached and resting on the table with wires protruding from the walls. The bed sheets were covered in various bugs and hairs. There were lines of dust imprinted on the sheets, in the pattern of the mattress topper. I went to please ask for a refund and I would just keep driving down the road. She offered me a different room,...

"We always check for bedbugs and this time, we found the jackpot. Staff was very nice and friendly though. "

"Good breakfast"

"Yes. Everything was great."

"This was my first time visiting Ohio and I could not have chosen a better place to stay. The room was incredible, spacious and had everything I needed. It’s a short drive to Westlake for shopping and additional food options. It’s quiet and close to the interstate but not so close that you can hear traffic. I was a solo female traveler this trip and safety is always a priority when I’m traveling alone, I felt safe the entire time and hotel staff were so sweet and remembered that I was solo and...

"Very pleasant and helpful manager. Property is rather worn but looks and smells clean. Comfortable bed and good sheets. Decent breakfast. Did what we needed for an overnight stay on a road trip."

"First we arrived and noone at desk. After about 10 minutes she came walking in from the parking lot where she had just git back from getting food. No problem we all have to eat. After a snippy discussion about if we had a reservation she checked us in. Walked into our room and it was so disgusting, it smelled so bad like piss it was nauseating. So i sprayed with room spray.The beds were so hard The floor would have befn more comfortable. But we were only there for the night. Thank god. The...

"The room felt dated and smelled bad. The furniture and carpet were old, the drapes were falling off, and the surfaces felt sticky. The room doesn’t look like it’s been thoroughly cleaned."

"Great place to stay."

"If you want an exceptionally safe place. And amazing cleanliness. This is definitely worth a stop. They absolutely make you feel so welcome you want to move there or vacation at the least. What an amazing town. "

"It was all good"