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The Ben West Palm, Autograph Collection

4.0 star property
Discover an urban retreat where travelers can savor local and international cuisine, enjoy complimentary bike rides, or simply relax poolside

Choose dates to view prices

Located on Clematis Street, The Ben West Palm, Autograph Collection offers two restaurants, a poolside bar, garden, outdoor pool with sun loungers and umbrellas. Enjoy free bicycle rentals, high-speed WiFi, and dry cleaning in an upscale setting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿10,526
฿11,842 total
includes taxes & fees
26 May - 27 May

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฿18,725 total
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About this property

The Ben West Palm, Autograph Collection

  • Upscale hotel near Clematis Street
  • Located close to CityPlace and Palm Beach County Convention Center, The Ben West Palm, Autograph Collection provides a poolside bar, a terrace and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
    • An electric car charging station, express check-out and express check-in
    • Concierge services, ATM/banking services and luggage storage
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 208 individually decorated rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with baths or showers and free toiletries
    • 55-inch Smart TVs with Netflix, Hulu and streaming services
    • Premium channels, coffee/tea makers and heating

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The price is ฿4,325
฿6,153 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 145 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Up to 23 kg per pet

Food and water bowls are available

Children and extra beds

Children are welcome

12 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ben West Palm, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on 26 May 2026 start from ฿10,526, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ben West Palm, Autograph Collection pet-friendly?

Yes, The Ben West Palm, Autograph Collection allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 145 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ben West Palm, Autograph Collection?

Valet parking is available for USD 57 per night.

What time is check-in at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at The Ben West Palm, Autograph Collection?

Checkout is at 11:00 AM.

Where is The Ben West Palm, Autograph Collection located?

Situated near the beach, this hotel is within a 15-minute walk of Clematis Street and CityPlace. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 mi (3 km). Brightline West Palm Beach Station is 10 minutes by foot and West Palm Beach Central Brightline Train Station (WPT) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 417 out of 528 reviews
Rating 8 - Good. 52 out of 528 reviews
Rating 6 - Okay. 26 out of 528 reviews
Rating 4 - Poor. 16 out of 528 reviews
Rating 2 - Terrible. 17 out of 528 reviews

Reviews

Verified

10/10 Excellent

Marilou

Liked: Cleanliness, amenities, property conditions & facilities
Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location and service was great
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Izhak

Liked: Cleanliness, staff & service, amenities
From arriving to departing the customer service from the staff was amazing. The rooftop bar and restaurant provides a gorgeous view of Downtown Palm Beach and Palm Island. The room was clean, spacious and very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kahila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating, the room was immaculate
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jelena

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and accommodating. Beautiful view.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful and the staff is great!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and nice rooms. Very luxurious
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is a beautiful view overlooking the intercoastal. Went to a wonderful restaurant and the hotel has a shuttle, which will pick you up within 2 miles of the hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding & attentive staff made our stay delightful!
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Marlowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and roof top pool/bar
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Justin

Hotel was magnificent. Food in the hotel restaurants was great. Service wasn’t as great in the restaurants but still definitely recommend!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Elenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impeccable and the staff are friendly and helpful. There are so many things to do in and around the hotel.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch and the property it’s beautiful. The shuttle service is very convenient.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and great staff. Restaurant a little slow in service and food and drink delivery time for its price point, but great food and views.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a 5 star hotel. The staff is 100% in tune to their guests needs. Room service is fast. The restaurant is excellent and we are from Charleston and are food snobs so that is saying alot. The rooftop bar is similar to those in San Francisco. And the beds and pillows are literally dreaming. What a fantastic experience-absolutely worth the price Wow! This has been an experience we will be talking about for years.
Stayed 1 night in Aug 2025