Find hotels in Waterloo from ฿2,243

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"We are a family of 5 that stayed for four nights. The staff at this hotel were fantastic! Especially Martin, who drives the shuttle and assists guests at the door. The shuttle will take you to and from the ski hill or anywhere else in Bromont you wish to go, which was great. The staff were very responsive anytime we needed anything. We really loved the outdoor hot tubs, and the exercise room was clean and well equipped. The rooms are a bit dated and the carpet and furniture in our room was showing its age. The sofa bed mattresses really need replacing. The soundproofing in the room wasn't great so when we had noisy neighbours next to us we were very aware of it, but the hotel staff addressed it right away when we asked. The restaurants in the hotel are quite expensive, so we went into town for our meals. Overall, a great experience and we would stay again! "

"Clean room"

"Business, OK"

"Great amenities! Great for family"

"Friendly staff, great location!"

"Accommodations were good. A few maintenance jobs needed considering price you pay. I.e. shower door didn’t close properly, exterior door hard to close, indoor furniture not comfortable. Did not like being told to clean up and sweep, do dishes etc. after paying over 300$ a night. Feel like that should have been taken care of by facility. "

"Un parfait combo nature-hotel. Un moment merveilleux mère-fille."

"This was supposed to be a spa hotel with a pool. Booked only a week before arrival only to find the pool closed and limited spa access. Dirty spa area, Really not worth the stay. No refund offered for no spa plus when we arrived we were not even told the pool area was closed. We put on our bathing suits only to find the pool being emptied and the spa area very filthy. Very disappointed. We could have been informed as I would have gone elsewhere."