โรงแรมใกล้ศูนย์การค้า Village Aurora, นิวออร์ลีนส์

"The toilet in my room did not work at all, when I let the girl at the front desk know(she was actually sitting in a sofa watching tv and playing on her phone in the lobby) that the toilet in my room did not work, she said “maintenance has left for the day, he will be back in the morning, but I will let management know” never said, let me put you in another room or anything. Then when I checked with the night shift staff, as I ended up leaving at 3am, the other girl had never even passed on that...

"The gym has several pieces of equipment that are broken, and the water dispenser has been out of service despite being reported multiple times with no action taken. The carpet in the room was dirty, and the bottom of the pool also needed cleaning. Overall, the property appears to be lacking in maintenance and upkeep. You get what you pay for."

"When we first arrived, we were told that we already checked in hours before our reservations was made. First, there was no record of our reservation… then after looking it up by number they said we were already checked into a room at 1:30pm… we didn’t even book the room until 7pm. Computer issue, maybe? We get a room on the first floor, but it was literally crawling with bugs … we kill three roaches before putting down our bags. Large spiders were in the window. We left them there hoping...

"Staff are really nice and smiling, the food was great! The hotel is also near the beautiful places we wanted to go to."

"This hotel was a major disappointment. From the staff's unprofessional attitudes to the filthy condition of the room, the experience fell far below expectations. The carpet was so dirty that after walking around the room in white socks, they were nearly black by the time I took them off before bed. The kitchen was also a mess and clearly had not been cleaned properly. To make matters worse, the room looked nothing like the photos advertised online. The images were misleading and did not...

"The front desk staff were amazing. The room itself is dated, the bathroom sink clogged every time you use it. There was hair at the bottom or the toilet. Also I believe people live in the hotel as the tenants had a bbq one night. If you need a quick place to stay it will do but nothing more than 1 night."

"This is the absolute worst hotel I have ever stayed at. There were roaches all over the hotel, mold in the bathroom, carpet was wet, no electricity throughout the room, except for the bathroom"

"Great"

"Had a great short stay"

"The Esssence activities were a highlight. Coca Cola and Popeyes sponsored an event in the lobby that was very enjoyable. The staff was courteous and fresh towels were provided each evening."

"It was definitely a wonderful experience of you that rooftop pool. I will be back."

"Great 5 day stay for a 50th birthday celebration in a great city. The hotel is beautiful, comfortable, clean, etc. No complaints. We loved the Chandelier bar and all of the restaurants and room service were excellent. The location is great, close to everything. The staff was friendly and professional, always going the extra mile. We look forward to returning to this property."

"The breakfast pretty much gone by 9 am. The girls would not put anymore food out. Very disappointing."

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"The Loews was nice I would definitely stay again. Our room had a smell like a pool or Chlorine. But other than that Nice soft beds and very clean. Staff were very nice and Security was on point!!! Nice hotel 8/10"

"Excellent staff, clean room, comfortable bed, fabulous location!! We had a wonderful stay."

"Great staff room was nice and cozy"

"Just a great 5 star hotel"

"Breakfast was impressive!"