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Sheraton New Orleans Hotel

4.0 star property
Stay at this New Orleans hotel on Bourbon Street, relax by the pool, or enjoy breakfast at Roux Bistro.

Choose dates to view prices

Sheraton New Orleans Hotel is at the city's core, steps from Bourbon and Canal Streets. Guests can swim in the outdoor pool, dine at Roux Bistro, and enjoy free WiFi in public areas, on-site shopping, dry cleaning, an electric car charging station, and attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is ฿2,714
฿4,239 total
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(143 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of a tall building.

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(116 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(63 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and framed artwork on the wall.

Club Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of a tall building.

Club Room, 2 Double Beds

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a large flat-screen TV mounted on a dark wooden cabinet, a round coffee table, a patterned armchair, and a desk with a lamp.

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a large flat-screen TV, a sofa, a coffee table with flowers, a desk, and a chair.

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

A high-rise hotel room with a large city view, a blue sofa, patterned armchairs, and a round table with a lamp.

Club Suite, 1 Bedroom

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Hearing Accessible)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A cityscape with a variety of buildings, including a prominent white skyscraper and several other high-rise structures.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

A cityscape with a variety of buildings, including a prominent white skyscraper and several other high-rise structures.

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in New Orleans, Sheraton New Orleans Hotel is in the city centre. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jackson Square and Mississippi River. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium, a top attraction not to be missed. Visit our New Orleans travel guide
Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • A red trolley on tracks, palm trees, and buildings with signs like "Mr. Goldman" and "New York".
    Canal Street
    1 min walk - 0.0 km
  • A historic building with ornate balconies and hanging plants.
    Royal Street
    2 min walk - 0.2 km
  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    3 min walk - 0.3 km
  • A casino building with palm trees, flags, and a bus in the background.
    Caesars New Orleans Casino
    5 min walk - 0.5 km
  • The Caesars Superdome with a large, rounded roof and the 'Super Bowl LIX' sign.
    Caesars Superdome
    14 min walk - 1.2 km

Getting around

  • Canal at Camp Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Restaurants

  • Cafe Beignet, Canal St
    1 min walk
  • Willie's Chicken Shack
    2 min walk
  • Creole House Restaurant & Oyster Bar
    1 min walk
  • Popeyes Louisiana Kitchen
    2 min walk
  • The Ruby Slipper

About this property

Sheraton New Orleans Hotel

  • Upscale hotel near Canal Street
  • A short walk from Caesars New Orleans Casino and Jackson Square, Sheraton New Orleans Hotel provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Roux Bistro, offers breakfast and lunch. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas, with a speed of 50+ Mbps.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
    • An electric car charging station, express check-out and a computer station
    • A porter/bellboy, concierge services and coffee/tea in reception
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 1110 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as desk chairs and air conditioning. Guests reviews give good marks for the clean rooms at the property.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

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฿3,860 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 62.15 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 28 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelican Bar
  • Roux Bistro
  • Starbucks Coffee

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105,996 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 12 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 62.15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of 6 Aug 2026, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on 19 Aug 2026 start from ฿2,714, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton New Orleans Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton New Orleans Hotel?

Valet parking is available for USD 62.15 per night.

What time is check-in at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton New Orleans Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Sheraton New Orleans Hotel located?

Located in New Orleans Central Business District, this hotel is steps away from The Sazerac House and Canal Street. Bourbon Street and Caesars New Orleans Casino are also within 5 minutes. Canal at Camp Stop and Canal at Chartres Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1083 out of 1673 reviews
Rating 8 - Good. 330 out of 1673 reviews
Rating 6 - Okay. 132 out of 1673 reviews
Rating 4 - Poor. 78 out of 1673 reviews
Rating 2 - Terrible. 50 out of 1673 reviews

Reviews

Verified review

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the location to the staff.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and location is awesome
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff,
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For July in New Orleans, and with 7 different conferences going on the staff were super friendly. Cheers
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Room was great and location was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jimauria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While The Sheraton New Orleans could use additional staff, like many other properties across the country, the staff at The Sheraton New Orleans went above and beyond. The Club Room staff was extremely accommodating and welcoming. Housekeeping was very diligent and thorough. After checkin we had an issue with the room but the Maintenance Staff worked quickly to resolve thr problem. We would definitely stay here again.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean, comfy beds
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff is nice
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ahkea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and very convenient location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, pool was clean too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Well located to everywhere you want to go in New Orleans
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge and staff was awesome
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at the hotel and the staff are always friendly and welcoming
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near restaurants, Bourbon St, Casino. I’d stay here again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The Pelican Bar was a great place to relax after a long day of exploring the city. The DJ was amazing. Would definitely stay there again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thanigairuban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We loved our stay here. The staff were friendly and the hotel is huge. Definitely made it easy seeing the hotel sign when we were walking around. Knowing how far we had to walk to be back in our rooms. Definitely could have used a microwave in the room, but there is one on some random floor. The pool was great. They have a great gym attached to it. Definitely recommend the hotel.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Thomas

Great room, excellent location!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely pleased with the courtesy of the staff and services. Plus the rooms are very quiet, which is important to me.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Teffany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we had dirty, the sheets looked like that had been previously slept on. The fridge was on the floor. All the carpet throughout the building stunk as was dirty. The pool area was ran down. The lounge chairs were broken and worn out. However the gym was, actually the best part of the of the whole hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy and impressed with the staff and the hotel. It was very safe and security was active. It’s also very centrally located to most of the attractions in town.
Stayed 1 night in Mar 2026