Search Hotels Near U.S. Embassy San José, San José

"Didn't use parking and the breakfast is always good, though often, we are told the espresso coffee machine is not working. "

"I would like to begin by highlighting some positive aspects: initially, the team was very efficient in managing the addition of two extra days to our reservation and the transportation from the airport. Likewise, the staff was always very friendly and did their best with the available resources and the obstacles they faced. However, I regret to inform you that the hotel does not seem to be prepared for peak season in terms of staffing, towel availability, and cleanliness. My husband is a very light sleeper, and although we requested a room change because our stay was for two weeks, we were placed on the fifth floor, in the room next to the elevator and below the lounge. The noise of tables and chairs being moved until 10:30 p.m. made it extremely difficult for him to rest, and we could not be relocated because the hotel was full. On the other hand, I had a serious health issue related to the breakfast buffet. I was recovering from food poisoning for four days; after temporarily moving to another hotel to rest, I became ill again immediately after eating at the buffet upon my return. Additionally, we experienced daily inconveniences with the towel service, as we had to wait until after 4:00 p.m. to receive them. Finally, we noticed that the pool area does not have enough shade or seating for the number of guests. I usually leave positive reviews about my stays, but this time the experience was "

"It is ok for a fast staying in the area "

"Clean room, great staff and beautiful area. "

"Everything was good "

"Friendly neighborhood, restaurants in walking distance and Claro phone services. There wasn't ac, there was a fan. The room and washrooms are nice. There is a mini fridge but you need to plug it in. The property has a friendly dog and greenery/green house area. Sometimes the dog pees there and does it's business. Maybe better training of the dog would be good. It would also be nice if staff was at the front desk more as sometimes WhatsApp messages take a long time for a response or non-response I'm not sure if it was because of Easter, but the church across the street was very loud even at 2am Friday to Sunday morning. The streets were full of church goers so I assume there was an event. Had I known, I wouldn't have stayed there. "

"The room was clean and comfortable. Staff is friendly, helpful and attentive. Hotel is in a quiet neighborhood."

"Very short stay (1 night) before heading to the airport, would have liked to stay longer if time had permitted. Very nice property. "

"No issues "