โรงแรมและที่พักในTulum

"Excelente el servicio sobre todo de Alejandro en el área de bares y alberca"

"We have visited Barcelo maya palace 8 times. We enjoyed going back because of the beach the beach is well maintained no rocks not much sargasm. The pools are also very spacious does not feel overcrowded. The kids pool is like a waterpark my kids love it! This year I was beyond disappointed with the staff anytime we asked for an accommodation a dinner reservation the answer was no. I am very observant when it comes to customer experience and that is very important to me and family especially when...

"The resort is stunning and the all-inclusive setup made everything so easy. The food at was an amazing, and the staff was so kind. Our room was spacious and comfortable. The resort grounds are beautifully maintained, and there was plenty to do between the pools, beach access. We saw a lot of iguanas and raccoons but they didn’t bother us. If you’re looking for a relaxing, high-quality all-inclusive experience in Tulum, this is the spot. We’d absolutely stay again and highly recommend it for...

"I really wish I could’ve given this resort. A five star. The staff is friendly. However, the property is very big and our concierge was very hard to get a hold of, her location was in another property in another building, she was not very accessible. The concierge is not in the lobby , and when we text, it was very hard to get a timely reply, by the time we did we already found our answer or moved on from the idea. No one really explained the amenities clearly we ended up finding another buffet...

"Un lugar bastante tranquilo con personal amable y atento."

"Clean room and great staff"

"Came to Copal for a relaxing vacation with my husband and we got just that. It was clean , quiet , and near so many local restaurants and shops . The room we had gave luxe jungle vibes . We will be back"

"The Staff was amazing and super helpful. Alfonso in the World Cafe was amazing and remebered our names and preferences from the first day we met. Luisa in the preferred club was super helpful with multiple requests we had and made us feel very welcome."

"The shower smells very bad and the customer is not friendly"

"Everything was perfect"

"Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!"

"Me encantó el hotel todo muy lindo"

"Nous avons beaucoup apprécié notre séjour dans cet hôtel. Très cosy, au style minimaliste, qui permet de se sentir vraiment coupé du monde et de profiter d’un cadre paisible. La chambre avec piscine était vraiment satisfaisant. Le petit-déjeuner était excellent, avec des fruits frais et des jus de fruits fraîchement préparés. Le seul petit bémol est que le menu était identique chaque jour, un peu plus de variété aurait été appréciée. Le personnel était très serviable et toujours à l’écoute....

"As a solo traveler, I enjoyed the location an easy walk to Centro Tulum. It is was close to other interesting locations to visit. Nice clean pool. Very quiet."

"Excellent place"