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Casa Malca

Photo gallery for Casa Malca

On the beach, white sand, free beach cabanas, beach towels
Aerial view
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Casa Malca

VIP Access
The price is ฿8,967
Price available on 14/5/2024

Explore the area

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationPhilosophy1 min walk
  • Popular LocationWild4 min walk
  • Popular LocationMacondo4 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Garden View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Beachfront (Master)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 100 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 60 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bathrooms, Garden View (Village)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Books, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Tulum

Located on the beach, Casa Malca is in Zona Hotelera neighbourhood and is connected to the convention centre. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Las Palmas Public Beach and Playa Paraiso are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Las Palmas Public Beach - 23 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • La Taqueria - 9 min walk
  • Philosophy - 1 min walk
  • Gitano - 2 min drive
  • Arca - 2 min drive

About this property

Casa Malca

Upscale family-friendly hotel near Sian Ka'an Biosphere Reserve
Located close to Las Palmas Public Beach and Playa Paraiso, Casa Malca provides free cooked-to-order breakfast, a free daily manager's reception and a terrace. With a white sand beach, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, hydrotherapy or a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Fusion cuisine. Yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with an art gallery on-site and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with free cabanas, sunloungers and a lifeguard on site
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and a free beach club on-site
  • A nature reserve, a reception hall and a front desk safe
Room features
All 70 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, designer toiletries and hairdryers
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–11 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Philosophy

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Library
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Winery release events

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)
  • Coworking space

Outdoors

  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the boardwalk
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Area rug in room
  • Area rugs in public areas
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Building
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 3 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 420 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Does Casa Malca have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Casa Malca?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Casa Malca on 14 May 2024 start from ฿8,966.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Malca pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Casa Malca?

Self-parking is free at this property.

What time is check-in at Casa Malca?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 AM to 1:00 PM for a fee.

What time is check-out at Casa Malca?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Casa Malca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 420 per vehicle applies.

Where is Casa Malca located?

Located in Zona Hotelera, this beachfront hotel is on the boardwalk, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 6 mi (10 km) of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Temple of Doom are also within 9 mi (15 km).

Casa Malca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 258 out of 356 reviews" "
Rating 8 - Good. 44 out of 356 reviews" "
Rating 6 - Okay. 27 out of 356 reviews" "
Rating 4 - Poor. 13 out of 356 reviews" "
Rating 2 - Terrible. 14 out of 356 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Branden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unreal.
Stayed 3 nights in Mar 2024

10/10 Excellent

William James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
Stayed 7 nights in Mar 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

ILANA

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms are very spacious and clean. Hotel is nice but very quiet, absolutely no vibe. Food is good at breakfast but the service is TERRIBLE…. Very slow. Second time at the hotel… most likely the last time.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kremena

Travelled with family, Travelled with partner
Liked: Cleanliness
It was perfect
Stayed 4 nights in Mar 2024

10/10 Excellent

maria, miami

Stayed 2 nights in Mar 2024

6/10 Okay

Ardavan

Travelled with partner
Liked: Staff & service
Expected a lot more from this hotel. Food was average. Not a pleasant smell in the room shower. Nice art gallery. Rooms are decorated nicely. Overall an average experience. Will not come back.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Stayed 4 nights in Feb 2024

10/10 Excellent

YULEIDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Anna, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceeded all expectations! The room was spacious and clean. From the moment of arrival, the service stood out as exemplary, with a warm welcome and attentive assistance from the concierge team throughout the stay. Every interaction, from check-in to check-out, was met with professionalism and genuine care, making the entire experience unforgettable.
Stayed 3 nights in Feb 2024