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"Great service from employees and very well maintained for a smaller hotel. Will stay again"

"No me gustó la limpieza, había mucho Pelo en el baño y huele un poco feo el cuarto, todo lo demás muy bien"

"The ownership seemed in transition with policy like free breakfasts being changed. The buffet breakfast was not offered. Room was clean but the auto on lighting in the sink area would come on with any movement. Since there is not a door, we often would be awakened . The person on the front desk was very helpful as was the housekeeper."

"Fantastic experience! The staff were extremely hard working, helpful, and personable. Highly recommend!"

"The environment is amazing, great room and a patio to relax on was a great amenity."

"Room was beautiful. Dining was awful. Bland food and terrible service. Front desk was not knowledgeable about things to do in the area. Went on the onsite hike and trail was not well marked. Off duty employees said they hadn’t gotten around to the t yet. Very underwhelmed by the resort"

"The (air conditioning ) was wierd. The hall in unit 3 had a wierd smell Otherwise the location, parking and small size of complex is a bonus"

"Very good place 100% recommend "

"Breakfast is ok. Routine items on the menu. Clean room but the housekeeping person only made the bed and replaced towels. Didn't clean the bathroom sink or vacuum the floor."

"Beautiful place to stay."

"Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. "

"thank you"

"The unit is renovated, with modern appliances, and bathroom, the bedding is confortable ans overall we really enjoyed our stay there! The location is perfect, 5 min walk to the Gondola and near the shops and restaurants while being just away from the noise."

"Size and location of property was good, but owner knew the oven was broken since he text me minutes before I was able to check in and did not have it repaired or have an alternative to bake with. We were left with a make due kind of attitude. For the cost, there should have been something there to bake with especially since we were staying 4 nights and a party of 8. Maybe have Amazon deliver a toaster oven?? Owner has not reinvested any of its proceeds to updating or providing decent towels and...

"clean room, welcoming staff, nice breakfast, spacious room amd common area"

"n/a"

"Once again, it has always been a nice stay each and every time when we are here, we will definitely be back when we are in the Reno area."

"is so bettle..."

"Most guests had dogs. Dog pee in the elevator and outside on floors. Dogs barking inside rooms No maid service unless you specifically asked the night before. This was not posted anywhere in our room. There was a cleaning rag left in the sink. The AC was too loud and cold, not adjustable. The bed was comfortable was clean, but had an unpleasant odor. Nice shower. No frills. No shower cap, etc. Inconsistent towel quality. Not sure why it was a BW plus, as the room was spartan and the hotel seemed...