2/10 แย่มาก
Donna A.
19 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was an absolute disaster. Don’t know why we wereTold to check in at a different address than where we were staying as nobody is there. Then I was sent a text message to upload my drivers license my credit card and a selfie after we had already paid for the room via credit card days before. Then I got a call from New York City from a man who didn’t speak hardly any English and was asking me to e-transfer $$$ cash for a damaged deposit before they would release information on how to get into the rental unit. They already had my credit card, but wanted cash. Not comfortable with that and thought I should call my friend who is a lawyer and when I told the guy on the phone, I would call him back afterwards he hung up. I contacted Expedia immediately and this was after sitting in a no parking area for over 1 hr. They were unable to do anything about the situation. We googled reviews and there were people that had complained they did not get their $$& back and have been waiting for three months. Upon seeing these reviews, we decided to take our loss as it was better to lose that than huge $. I was very disappointed in Expedia and ended the conversation however, they phoned me shortly afterwards and we’re more than gracious to give us a credit and we were very thankful at the resolution they offered. I suggested to Expedia that it needs to emphasize in the write up that they want deposit in cash and not just to hold on a credit card for damage. I would not recommend.
Donna A.
เข้าพัก 1 คืน, มกราคม 2026
