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SOTETSU GRAND FRESA Shinagawa Seaside

4.0 star property
Tokyo Bay views await at this modern hotel where travelers can unwind in comfort after exploring the vibrant Japanese capital

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SOTETSU GRAND FRESA Shinagawa Seaside overlooks Tokyo Bay with in-room WiFi and a gym. Start your day with breakfast at Nha Viet Nam, then relax on the scenic terrace. Multilingual staff assist with travel plans, and luggage storage makes exploring easier.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

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About this property

SOTETSU GRAND FRESA Shinagawa Seaside

  • Upscale hotel near Tokyo Bay
  • Consider a stay at SOTETSU GRAND FRESA Shinagawa Seaside and take advantage of a terrace, dry cleaning/laundry services and a gym. The on-site restaurant, luxe Nha Viet Nam, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
    • A front desk safe, meeting rooms and luggage storage
    • A lift and multilingual staff
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 300 individually furnished rooms include perks such as premium bedding and air conditioning, as well as amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and bidets
    • 19-inch flat-screen TVs with cable channels
    • Fridges, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1330 per person
  • Self-parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is SOTETSU GRAND FRESA Shinagawa Seaside pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SOTETSU GRAND FRESA Shinagawa Seaside?

Self-parking is available for JPY 1500 per day. Limited spots are available.

What time is check-in at SOTETSU GRAND FRESA Shinagawa Seaside?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM.

What time is check-out at SOTETSU GRAND FRESA Shinagawa Seaside?

Checkout is at 11:00 AM.

Where is SOTETSU GRAND FRESA Shinagawa Seaside located?

Located in Shinagawa, this hotel is 1.2 mi (2 km) from Ohi Racecourse and 1.3 mi (2.1 km) from Tokyo Bay. Tokyo Tower and Tokyo Imperial Palace are also within 6 miles (10 km). Shinagawa Seaside Station is only a 2-minute walk and Oi Keibajo Mae Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 279 out of 700 reviews
Rating 8 - Good. 331 out of 700 reviews
Rating 6 - Okay. 77 out of 700 reviews
Rating 4 - Poor. 11 out of 700 reviews
Rating 2 - Terrible. 2 out of 700 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
駐車場が空いていないことがあるようです。駐車場が地下で使いやすかったのでこちらを良く利用していましたが空いていないなら別にこちらを利用する理由はありません。
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Hirosi

Liked: Cleanliness

ホテル提供のWiFiは遅いです

おそらくすこし前に建てられたホテルをなんどか改装しているのだと思われます。そのため最近建てられているビジネスホテルと比較すると設備的に古さを感じます。一番困ったのはWiFiです。無料の公衆Wi-Fiなのであまり文句は言うえませんが、夕方スピードが極端に落ちてネットの回覧もままならない状態になりました。幸いフロントでFiFiルーターを貸してくださったのでことなきを得ましたがちょっと残念でした。9月に閉めて別のホテルに生まれ変わる予定なのだとかで設備更新はもうされないだろうと思います。
Stayed 2 nights in May 2021
Verified

8/10 Good

MASASHI

Liked: Cleanliness, property conditions & facilities, room comfort
朝食がいまいち。それ以外は平均点以上でコスパは素晴らしいです。またお願いします。
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
内装綺麗で清掃にも不備はありませんでした。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
16泊滞在。長い滞在でしたが、部屋も施設もとても綺麗で防音も良かった。ランドリー設備があり4台の稼働状態が部屋から確認できて便利です。スタッフは対応も早くて親切です。長期滞在にはまた利用したい。
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も清潔で、清掃が行き届いておりよかったです。
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感と高級感があり、とても快適でした！
Stayed 1 night in Oct 2020
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

仕事で泊まりました。清潔でスタッフさんの対応も良かったです。
Stayed 1 night in Aug 2020
Verified

8/10 Good

MASAJI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

いいけど対応が今ひとつ

部屋は清潔で快適、エアコンをかけなくても快適でした。 備品のコーヒーごもう少し良いものだと○ チェックアウトは1000円で1時間延長してもらえました。 入った時、コンピュータのミスでカードが出なくて、エレベーターで立ち往生、フロントに行ってカード発行してもらいましたが、事務的な対応でした、残念。このサイトに書き込み事務的なコメント頂きましたが、帰りに一言あるのがお品のいいホテルです。
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く、新しく、コンビニや買い物に便利で、景色が良い。部屋にアメニティは少ないが、フロントで必要な分だけもらうことができる。割り箸や、メイク落としやヘアパックもあったのでありがたかった。
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Chien-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for visitor
Stayed 9 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自助check in 初時頗麻煩 又要QR code 做咗1次就可以 房間舒適 前枱幫忙訂餐廳 服務很好
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Bungo

Liked: Cleanliness, property conditions & facilities, room comfort

チェックアウトタイム

サンルートのときはメンバーだと13時のチェックアウトだったのち、チェックアウト時間が短すぎ
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
室内のエアコンを切っていたが、暑かった。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Quiet Place

Stay was comfortable and service was good. A little inconvenient for the hotel lobby to be on the 16th floor. But is right next to the station and the mall.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海側の夜景は素晴らしい
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅もコンビニもイオンも近くて便利

羽田空港から品川シーサイド駅前までのバスがあり、移動がとても便利でした。 駅も近いし、ホテル出入口から出てすぐ、イオン品川があり、年末年始も利用できて良かったです。 また利用したいと思います。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Seaside Hotel

Service was good and the staff were very helpful. Nice lobby and view of the area. Convenient location with a department store, convenient stores, and station all right next to the hotel. Rooms were comfortable enough despite being a bit small.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักอยู่ในย่านธุรกิจ เป็นตึกที่ชั้น1-15เป็นอออฟฟิศส่วน16-22เป็นโรงแรมแต่มีความเป็นส่วนตัวสูงมาก พนักงานน่ารัก ที่ฟร้อนมีไมโครเวฟและของเล๋กๆ น้อยๆ ให้หยิบไปใช้ได้ทั้งๆทร่ในห้องก็มีให้ครบครัน ข้างๆ รายล้อมไปด้วยร้านอาหารทางเข้าตึกมีlawson เดินตรงไปหน่อยมี aeon Burger king ร้านอาหารจีน ร้านอาหารอิตาเลียน พักที่นี่ไม่อดตายค่ะ5555 แนะนำคนที่ต้องการความสงบ ไม่ชอบที่พลุกพล่าน เดินทางสะดวก(บินฮาเนดะจะสะดวกมากเพราะใกล้และมีบัสผ่านเลย) ห้องกว้างมากถ้าเทียบห้องในเมือง ไปโอไดบะ5นาที หมายเหตุวิวจากฟร้อนมองเห็นอ่าวโตเกียวได้ชัดและสวยมาก
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

PaulandKazuko

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, Many shoos and restaurants in Snall mall. Very reasonable
Stayed 1 night in Dec 2019
Verified

8/10 Good

Sai Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

臨海線的優質選擇

考慮了要去的地方，例如台場、蒲田、池袋、品川區一帶，所以選擇了距離僅兩個站的品川海濱站上蓋的酒店。 這個零距離是我的首選，因為帶著老媽呢。 我們在成田機場買willer express，1300yen一位，1.5小時直到大崎站，再搭臨海線，兩個站就到了。 回程亦是同樣路線。 酒店夠新淨，雙人房空間夠大，尤其是浴室。浴缸超大，足以伸直身體放鬆地浸浴。早餐高質素。 相鐵集團的酒店，總沒讓我失望呢。
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Aussicht auf den Hafen und die Shinkansen vom 21. Stock.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They held our luggage for us while we went to Odaiba and around town both before check in and after we checked out! This was fantastically helpful. Breakfast on property was delicious and reasonably priced, everyone was super friendly and helpful. It was a little warm, but for the location and services that was just a minor problem. Would definitely stay again!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic find for Bayside Tokyo

Sotetsu Grand Fresa Shinagawa has an excellent location right on the Rinkai subway line. There is a small shopping mall with restaurants and cafes in the same complex. For the price, this hotel room was a steal. It did smell faintly of cigarettes, which was an unpleasant surprise, but the whole hotel is smoke-free currently.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最近のお気に入り宿です。

出張時の心強い味方です。 とても綺麗でサービスも良く、ホテル内レストランのベトナム料理も美味しい！ フロントにフェイスパックなどが置いてあるのも嬉しいし、部屋によってはマッサージチェアが置いてあることも！ 今後も利用します。
Stayed 9 nights in Oct 2019