Located near Sensoji Temple and Ueno Park, Randor Residence Tokyo Suites places travelers in cultural Tokyo. Practical amenities include in-room WiFi, express check-in/out, and luggage storage, making exploring easier and saving valuable sightseeing time.
Located in Arakawa, a neighbourhood in Tokyo, Randor Residence Tokyo Suites is near a train station. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Tokyo Disneyland®. Tokyo DisneySea® and Tokyo Disney Resort® are not to be missed. Visit our Tokyo travel guide
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.
This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Family friendly
Children stay free (see details)
Food and drink
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Paper towels
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV
Laundry
Coin laundry
Washing machine
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Limited housekeeping
Limited-hour front desk
Luggage storage
Location highlights
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
11 units
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo
Frequently asked questions
Is Randor Residence Tokyo Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Randor Residence Tokyo Suites?
As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Randor Residence Tokyo Suites on 15 Apr 2026 start from ฿2,704, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Randor Residence Tokyo Suites?
This property doesn't offer parking.
What time is check-in at Randor Residence Tokyo Suites?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Randor Residence Tokyo Suites?
Checkout is at 11:00 AM.
Where is Randor Residence Tokyo Suites located?
Located in Arakawa, this aparthotel is 0.8 mi (1.2 km) from Nippori Textile Town and within 3 miles (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.
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Reviews
Randor Residence Tokyo Suites Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.4
Location
8.8
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 121 out of 272 reviews
10 - Excellent
121
Rating 8 - Good. 64 out of 272 reviews
8 - Good
64
Rating 6 - Okay. 50 out of 272 reviews
6 - Okay
50
Rating 4 - Poor. 13 out of 272 reviews
4 - Poor
13
Rating 2 - Terrible. 24 out of 272 reviews
2 - Terrible
24
Reviews
Verified
10/10 Excellent
Gavin
2 Feb 2026
Liked: Amenities, property conditions & facilities, communication
The apartment had minor asethical damage & the unit lacks a dryer. However! The location & convenience cannot be overstated. Of the 3 places i stayed in tokyo over the 2 weeks. It was unequivocally the best. 5 minute walk to a station, quiet location which feels like you're in the heart of the city & much easier to navigate to & around then anywhere else I stayed. Loved it & missed it at every other hotel i stayed
Gavin
Stayed 10 nights in Jan 2026
Verified
10/10 Excellent
Peter
28 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hotel, love the location in the residential area. Super quiet and just peaceful
Peter
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Melissa
19 Oct 2025
Liked: Cleanliness, room comfort, communication
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there.
The rooms are amazing! The beds are really soft
Melissa
Stayed 6 nights in Oct 2025
Verified
6/10 Okay
Poppy
5 Nov 2025
Liked: Communication
Disliked: Cleanliness
We had a nice short stay at this hotel. Whilst the rooms could definitely be upgraded with some stains and holes in the wall, it was sufficient for what we needed in terms of size and location. Only real issues we had were working the air con system, the loud hoovering outside our door for a couple of hours and lack of luggage transfer.
The pictures on expedia didn't match the property I rented. The walls are stained, one room without doors, out dated furniture & stained, not enough dishes for 9 people. It was very central area, safe but is near a hospital so expect to hear ambulances. I’m sure with some paint and new furniture they can get 10 out 10. And they should post the proper pictures, so people don’t feel decieved.
Martha
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Steve
11 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
Steve
Stayed 8 nights in Sep 2025
Verified
8/10 Good
Deo Gene
17 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
Deo Gene
Stayed 4 nights in May 2025
Verified
10/10 Excellent
gabriela
24 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very spacious and modern. We loved that it had a full size fridge, stove, and microwave. The beds were comfortable as well.
gabriela
Stayed 4 nights in Apr 2025
Verified
10/10 Excellent
Christopher
21 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very big space, confortable beds, nice big dinning table, clean.
Christopher
Stayed 1 night in Apr 2024
Verified
8/10 Good
Jordan
1 Jun 2025
Liked: Cleanliness
7/11. The room was clean and comfortable
Jordan
Stayed 3 nights in May 2025
Verified
8/10 Good
Jennifer
26 Oct 2025
Liked: Communication
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Jennifer
Stayed 3 nights in Oct 2025
Verified
8/10 Good
ALLEN
18 Jun 2025
Liked: Room comfort
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
ALLEN
Stayed 13 nights in May 2025
Verified
10/10 Excellent
Debbie
23 Aug 2023
Liked: Property conditions & facilities, communication
Great place for a large room too! Front desk is super friendly! Would stay again!
Debbie
Stayed 1 night in Aug 2023
Verified
6/10 Okay
ZHOU
2 Sep 2025
Liked: Amenities, communication
We stayed in a 8 people room, it's very large and reasonable price. But the washing machine is quite dirty, I can see the clean bag is black and full of dust.
Also the pillowcase is also a bit smelly.... But consider the price, it's okay.
ZHOU
Stayed 2 nights in Aug 2025
Verified
6/10 Okay
LeeAnna
10 Jun 2025
It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
LeeAnna
Stayed 3 nights in Jun 2025
Verified
8/10 Good
Thai
1 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
The place is clean and close to the train station, 7-eleven
Thai
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Debbie
24 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large rooms! Staff was very friendly
Debbie
Stayed 2 nights in Aug 2023
Verified
10/10 Excellent
Anis
25 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
Anis
Stayed 5 nights in Jan 2025
Verified
10/10 Excellent
Anthony
15 Aug 2024
Liked: Cleanliness, room comfort, communication
Great hotel
It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Anthony
Stayed 4 nights in Aug 2024
Verified
10/10 Excellent
Virginie
13 Oct 2024
Liked: Cleanliness, room comfort, communication
Not far from subway and restaurant.
Virginie
Stayed 5 nights in Oct 2024
Verified
10/10 Excellent
Saar
26 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are big, with all you need in them
Saar
Stayed 3 nights in Oct 2023
Verified
8/10 Good
Kelly
5 Jul 2025
Liked: Property conditions & facilities, communication
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Kelly
Stayed 3 nights in Jul 2025
Verified
8/10 Good
Vincent
27 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Vincent
Stayed 6 nights in Nov 2023
Verified
10/10 Excellent
Jordan
2 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were extremely helpful and polite the entirety of the stay. Late checkout of 11:00 was much appreciated and we were allowed to leave our luggage at the hotel until we left later in the evening, meaning we could do some last-minute shopping. The rooms were exactly as advertised with no hidden surprises and well maintained, excellent value. I definitely would stay here again if I ever come back to Tokyo in the future.
Jordan
Stayed 5 nights in Nov 2024
Verified
10/10 Excellent
Mary
22 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊