being so close to tcat was a super plus for us. Also the Suitengu mae station being below the tcat made it easy to get around tokyo ans nearby prefectures. The hotel was excellent, only the elevator is a bit small but manageable.
เข้าพัก 12 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Gail
19 มิ.ย. 2026
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The kitchen seemed fine; although I didn’t use it. There was a bug running around when I first got there. The shower door jam was dirty
Very friendly staff, place was clean. Plenty of amenities available. Wouldn’t even need to pack a toothbrush or soaps, shampoo and conditioner.
It’s in a nice area of Tokyo, less hustle and bustle. Close to the Narita Air Terminal Train Station and other train stations. There’s a cute cafe (Caffe Como) around the corner I recommend going too, a lovely Japanese couple that I assume own the shop, always friendly and it’s calm. Definitely would come stay there again if I manage to come back to Tokyo!
Really nice rooms, modern and spacious.
The staff’s truly excellent, helpful, pleasant and always make you feel welcome when departing in the morning and on return in the evening.
Perfect for a long-term stay and had everything I needed and was looking for! Luggage and Online delivery was handled smoothly, they have friendly staff that also speaks English, and the surrounding area is quiet. The proximity to multiple convenience stores within a very short walking distance were a huge plus. The Suitengumae station exit was very close to this hotel too, which made train travel easy over the Hanzomon line. The only area for improvement I would suggest is to use a cleaner or coat for the floor especially in the bathroom that isn’t so slippery when dry. The beds were very firm which seems to be common in most of my Japan stays so far.
Hotel Axas was very convenient and close to the train & bus station. A very walkable area within a residential & working community.
Would stay here again spacious, clean & comfortable room. And the staff were very friendly, kind & helpful.
We enjoyed our stay here. Family of 5. The staff were very helpful and courteous. The facilities for washing and cooking were great. It was clean and well maintained. Quiet area of town. Easy transport options.
Would recommend this.
We LOVE this hotel stay. It's definitely a HOME away from home with EVERYTHING we need, from full kitchen to washer-dryer laundry room. We enjoy the spacious layout, dining table, large fridge... also, very convenient location with 7/11, cafe, restaurants, free shuttle at Tokyo City Air Terminal, plus airport bus direct to both airports! The only tiny thing I wish is NO little window by bunk bed because it was very cold with breeze air coming through in December... I had to wear a hoodie to cover and protect my head to avoid headaches. Besides that, it's a solid 10 out of 10. Patrick was our favorite front desk staff out of ALL friendly and polite hotel staff. Highly recommend for any family with kids or teenagers!
Apart from the Nepalese staff this hotel is awful. The property is old and dated and the beds are like rock.
Find somewhere else…
เข้าพัก 6 คืน, พฤศจิกายน 2023
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Alex
27 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
First time in Toyko and stayed here for 2 weeks. The hotel was small compared to western standard but made up in terms of service. Service was excellent since arriving at check in. All hotel staff spoke decent english and helpful. Especially, Casey, the senior conceirge, he provided travelling advice and offer solutions when issues arise. A bonus is having a washer and dryer in your room. This is not common offering at their room rate. 5 min walk from airport terminal/metro made it easy as well.
Apartment really well equipped (except for the bathtub too small, very good the shower). Staff is kind and English speaking. The position is very good: 50 mt from a metro stop (Suitengumae) and 100 mt Tokyo City Airport Terminal (T-CAT).
The unit had a great layout with everything we needed for 5 nights (2 adults, 1 toddler). I personally had a hard time sleeping on the mattress because I was 20 weeks pregnant and it was firmer than other hotels we stayed at. I had a lot of hip and back pain each night. The staff was very pleasant and could speak English well. They helped me fill out a luggage delivery form and it worked out really well.
The best hotel for our family. Comfy beds and spacious for us to spread out after a long day of exploring Tokyo. We had the entire floor to ourselves for the room we booked. Amenities and appliances worked great along with enough dishes, utensils, and cutlery to chop fruits and veggies. Conveniently near 7-11, Lawson’s, and Family Mart. Very close to the subway also. Staff were always friendly and respectful. They were especially helpful with luggage storage after 10am check-out time when we had another seven hours to kill. We can’t wait to come back!