โรงแรมใกล้หาด Thousand Steps, ลากูนาบีช

"Everything was superb "

"Honestly our trip was a let down from start to finish. The front desk staff, Carlos, who checked us in was beyond rude. At the time of check in he asked us if we would rather have a room without power or pay for an upgrade. Our room had expired beverages in the mini bar. When we called in room dining they stated they would have to ask if it was okay to not charge us to bring in-expired items. The dining was most disturbing. At Monarch Beach Club we had multiple hairs mixed into our butter. When...

"Nice"

"All good"

"Great staff great place"

"The view from our tower king room was amazing! The staff was especially kind and helpful. The breakfast was excellent and the afternoon wine/cheese/snacks bar was a highlight along with the unending supply of passion tea. We would definitely return. Our only slight critique is about the slow and sketchy WiFi."

"Reached out to the staff to get early check in (extra $50) for my two night stay and they told me I can come at 1 PM day of. I show up at 1:15 with the staff not even at the front desk and the door locked. Finally got a hold of someone just for them to tell me they can’t be there and I have to wait until 3 PM to check in despite what I was told the day before. I had a wedding to attend to, so I had to get ready in my car in the parking lot. They came an hour later to which I was already gone....

"The property is immaculately maintained and impeccably cleaned! We’ve stayed here off and on for over 10 years, and we absolutely love it!"

"The balcony room view was absolutely beautiful! The front dest associate Morgan was extremely polite and very helpful! Would definitely recommend this hotel!"