โรงแรมใกล้หาด Thousand Steps, ลากูนาบีช

"Everything was superb "

"Honestly our trip was a let down from start to finish. The front desk staff, Carlos, who checked us in was beyond rude. At the time of check in he asked us if we would rather have a room without power or pay for an upgrade. Our room had expired beverages in the mini bar. When we called in room dining they stated they would have to ask if it was okay to not charge us to bring in-expired items. The dining was most disturbing. At Monarch Beach Club we had multiple hairs mixed into our butter. When...

"The owners are what really make this hotel special. Friendly, helpful, fun, just great people. They love what they do and it shows in every aspect. Beds are very comfortable and my husband and I slept in every morning. Having places to sit outside and enjoy the weather is a huge bonus. The location was also great."

"This is my 2nd stay this year. My room is comfortable. The beds are perfect and so are the pillows. The staff are very kind and friendly. The highlight is always the breakfast room. All varieties of American foods to choose from along with fruit, cereal and mini-waffles. They always have scrambled eggs and potatoes and a meat. You can also have eggs your way. A staff member is always ready to help. The pool, hot tub and patio areas are also wonderful. I will come back again!"

"nice location and a pretty good breakfast to get ya going"

"Reached out to the staff to get early check in (extra $50) for my two night stay and they told me I can come at 1 PM day of. I show up at 1:15 with the staff not even at the front desk and the door locked. Finally got a hold of someone just for them to tell me they can’t be there and I have to wait until 3 PM to check in despite what I was told the day before. I had a wedding to attend to, so I had to get ready in my car in the parking lot. They came an hour later to which I was already gone....

"The hotel staff are all very friendly and helpful. The food was excellant. We look forward to our next trip. Thank you"

"Facility was very clean"

"The balcony room view was absolutely beautiful! The front dest associate Morgan was extremely polite and very helpful! Would definitely recommend this hotel!"

"X"

"Free parking is bonus! Have stayed at the Tides several times."