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"Had such an amazing stay! The garden view room was beautifully decorated and the bed was honestly one of the comfiest I’ve ever slept in. The spa had everything you could need, and the outdoor jacuzzis were perfect—especially with drinks served right to you from the menu. The staff were incredibly helpful and friendly throughout. I’ll definitely be booking again soon!"

"Clean room, well maintained. Self check-out and 24 hr entry. Free parking. Restaurant wasn't serving but Wrexham short walk. Useful for visiting or work trips"

"À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though."

"Staff so friendly and helpful. Found room quite warm in the day but in evening was able to open windows fully to get some air in (stayed in April). I imagine would be very hot in summer even with fan provided in room. Walls are very thin, not a problem for me as thankfully my neighbours were quiet but I know other people were not so lucky. Was able to do me a vegan breakfast in the morning which I was happy with. I would stay again if I was in the area and needed a good value place to stay. "

"The hotel was very good. I would recommend it for anyone looking to visit Chester as it was a 10 minute drive away."

"Another great stay at the Castle, room clean and warm as usual! Staff are amazing."

"Breakfast basic for £18 "

"Perfect for an overnight stay - room was a good size and nice and clean…the wee treats in room were an added bonus!"

"This is our second visit to this hotel and we will return next time we are in Chester. The location with the Park & Ride next door is very handy for visiting the city. The large on site parking is ideal. Food purchased was very good. The pool of course is a bonus. All members of staff we met from the receptionists to the room attendants were friendly and professional. The only thing missing was a fridge in the room."

"Breakfast was terrible value. it was offered as a continental breakfast but what actually came were offerings that did not include and cheese or ham or even a boiled egg. My husband discussed it the manager. There is a new menu on its way.Staff were all very friendly.There just seemed to be fewer around than on previous stays over the years.in general the hotel is in a great location. Short walk into centre of Chester, great parking under the hotel for £20 per night. Just think the rooms are...

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"Breakfast very good with seating in restaurant. "

"More vegetarian options in the breakfast "

"Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay."

"Breakfast was excellent. The room was spacious and nicely decorated, but needs some updating. Thete was plenty of space for more drawers for clothes, a table/ rack for a suitcase , and a small table between the chairs would have been useful. The pool and spa area was excellent. The gardens are lovely. The restaurant was heavily influenced by spice - too much for older taste buds, but the chef was accommodating! "

"A very nice room which could probably do with an update. Very comfortable bed. Quite noisy in the evenings with comings and goings from the pub next door, but not too bad. Staff were very pleasant and helpful."

" There was no storage for some clothing items. pants, socks, t shirts etc. There was no window opening presumably due to safety reasons and the air conditioning was very difficult to set correctly."

"Excellent hotel. Comfortable rooms and good gym. "