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"Excellent value for money. A/C worked really well. Free plentiful parking you just have to make sure the front desk have logged your registration otherwise you will receive a fine which is clearly displayed. My main problem was that my room was on the front of the road which can be noisy but I was so tired it didn't bother me too much. Also I followed the directions from my confirmation link which left me 1/2 a mile away from the hotel, it would be better putting the address into the sat...

"Only a small space, good staff "

"One of the most interesting experiences I've ever had in a hotel. The pods' size was spacious enough for a person to sleep comfortably and keep their belongings. The staff was nice and helpful, and the ambience felt dream-like, especially the bathrooms, which in itself was a great experience. I was surprised by how clean the bathrooms were, given the number of people who would use those bathrooms. Would absolutely come back whenever I traveled to London again."

"Lovely. Everything was amazing. Would 100% stay again. They went above and beyond."

"Big hotel, walking distance from Waterloo station, in a busy built up area. We had some small issues during our stay, but overall it was satisfactory. We had water flooding from our ceiling, and I called reception to report it. An hour later no one had arrived so I reported it again on my way out. By the time I returned that evening it had been fixed. The AC wouldn't go colder than 22 degrees in our rooms. It was 33 degrees in London that week, so it was very warm overnight. We didn't try the...

"This is a great hotel with wonderful staff. The restaurant staff are fantastic and when I had problems with not being able to charge my phone and iPad in the room, the staff that came to help were very helpful. The onsite electrician was very kind and helpful. I would definitely return."

"Great service"

"Great"

"Hotel is good, but service in main restaurant is at times very slow, the upkeep could be better. In places it is excellent and other places it could be better."

"Really beautiful beds and great atmosphere! Can hear people walk past however very quiet. Will definitely stay again!"

"Lovely hotel - ideal for a night out in London"

"The hotel is well situated and close to many tourist highlights, the theatres for Hamilton and Wicked (probably others as well), restaurants and the Victoria Station underground, which makes getting around easy. The rooms might be smaller than what most North American travellers are used to but they are beautifully decorated, functional, quiet, clean and comfortable. Every staff member was extremely helpful. 10/10 recommend."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The only positive thing about this hotel is its location, conveniently located close to subway stations and just a short walk away from the Tower of London. The rooms are extremely small; even the sink is outside of the bathroom! The bed is surrounded by walls and the window on three sides! So if you’re two people, one has to climb to their side of the bed! Our room wasn’t very clean. Multiple stains on the bed headboard, water stain on the ceiling and under the sink. There were other...