Search Hotels Near The Promise Theatre, New York

"great location, hotel is in great condition and very clean. Staff were outstanding. thanks"

"Great location. Nice property for price."

"We booked an upgraded room unfortunately when we arrive, the room was not ready and it was broken. There was a lot of confusion among the staff of what was going on. We ended up waiting for many hours in a small cramped lobby. My wife is incredibly tired. We felt frustrated and angry, and when we had to be put in a room, we were putting in a room with incredibly noisy air conditioner. I was like sitting next to a diesel truck then room also was lower grade, but we stayed in there till our other room is ready. We moved into our right room ready by the television was broken, and I had a flickering light stove would give an epileptic person some sort of seizure the entire experience was lackluster and for the money that we paid it was completely underwhelming would avoid it all costs. Plus location and cleanliness negative everything else."

"No room though we stayed for 3 days "

"Just okay."

"Strong smell in hallways (cleaning products). Wallpaper is peeling. Could use reno. Great location for events at Lincoln Center. Lobby and entrance get crowded and lines can be long to check in. Staff was very pleasant and helpful."

"Great front desk! Well kept rooms and cleaning services. Perfect location! Would definitely stay here again when we visit in the future!! Thank you!"

"The breakfast downstairs is premade garbage in the coffee shop and over priced in the restaurant. Walk out the door and go 50 yards in either direction and you can find a dramatically better breakfast for half the price. They are still working on their elevators so if you don't mind waiting for an elevator it's a good place to stay. The gym has been recently updated and is nice. Overall the people seemed relatively disenfranchised and not the friendliest. I imagine they deal with a ton of people who are pretty demanding so I don't blame the for this but a smile goes a long way."

"All perfect "