โรงแรมใกล้โรงละครออกตากอน, บักซ์ตัน

"We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor."

"Ive stayed at this hotel so was a return guest. I was shocked that after i had booked through expedia i was phoned by the hotel to say we had to pay extra to use the pool area. It would have been an extra £160 for use of the pool for one afternoon and a early swim the morning. The breakfast this morning was poor and the service very disappointing. We had to wait over 30 mins for our breakfast they ran out of juice bread fruit x butter and i and many other guest had to keep asking for things to...

"Great"

"It was comfortable, quiet and conveniently located for exploring the area. Comfortable beds, everything one needed in the kitchen, big bathroom and large dining/sitting room. Wasn't keen on open plan bedrooms upstairs, where one could see and hear everything that was said and done in the other bedroom."

"Place smelled horrible. Bedsheets were stained. Mold all over the shared bathroom. I found a pair of used underwear beneath my mattress. The place had not been vacuumed in ages. Very shocked Expedia would allow a place like this to remain on their website. "

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

"The hotel has an impressive exterior and interesting period decor. We upgraded to a superior double room, but it was disappointing: the heating didn’t work, and the TV signal was unreliable. Parking was challenging, and one staff member at breakfast was rude. Upon returning from a day trip, we found our door left open, putting our belongings at risk, and our room had not been serviced or restocked despite reporting it. A lovely building, but service and maintenance need improvement."

"Clean room, very comfortable with a well-equipped kitchen"