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"Comfortable beds. Clean and tidy. Lovely hot shower. Would recommend to others. Excellent location too."

"Nice!.. affordable price"

"The staff member who assisted with our check-in was not very helpful and a bit grumpy. Even though we paid for breakfast for a reservation for 2, was told only one of us can which makes no sense. As a VIP member, we were expecting a lot more from the hotel. No upgrade was offered. A very cold greeting."

"Very quiet and private. Not far out of New Plymouth city. Excellent view."

"Great place to stay, central to the city, great staff and excellent food in the restaurant. Only draw back is parking being difficult on a busy weekend"

"Room recently renovated. Very happy with our room. Bed extremely comfortable."

"Nice spacious unit with everything you need. The TV was small and just free to air stations but I believe they are in the middle of upgrading TVs to all room. The motel apparently has spectacular views to Mt Taranaki but unfortunately there was too much fog and cloud during my visit to see it. Would definitely stay again if visiting Hawera"

"Great location. Some misunderstanding with car parking. Probably me who didn't read the fine print. Thought it said car parking available and no need to book. However actually needed to book and extra $20 per night. I had also booking 2 rooms. I paid for both rooms. Site asked for names of who would be staying in rooms. Entered. Rooms were given on different floors and not next to each other. Receptionist said they had no way of knowing we were travelling together."

"Fridge door need a lil fixing Other than that place was awsome staff awsome enjoyable stay hands down"

"My studio apartment was well maintained, equipped, and comfortable. Aside from some small issues with the TV, I couldn’t fault the place. Would definitely stay again."

"STAFF WAS FRIENDLY WAS CLEAN & CLOSE TO EVERYTHING. AND SPA POOL WAS LOVELY"

"Good location, good staff and facilities. Near by the supermaket and resterant just a round."

"Outstanding property in great condition we stayed in the suite and it was just fantastic the staff were always helpful A+++"

"The hotel was well presented, I was allowed early check in at about 12:30pm. The restaurant makes great coffee, I had a few and they were all very good. The rooms were tidy, clean and spacious. They also had very comfortable beds and a range of 4 different pillows to choose from, which was great. The bathroom is a little dated but very clean and tidy and in good overall condition. This is a great place to stay if you want to be close to almost everything in the CBD and waterfront."

"Big room for the price amd loved how there was sky television"

"Modern and well situated"

"Well located and easy to get to where we wanted to go around New Plymouth. Well appointed room with ample parking."

"a little pricey for the small place & fridge wasnt on so our food expired."