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"I love the cozy fireplace and the sound of the river flowing. Clean rooms and friendly staff."

"Room was exceptionally clean. Staff was great! "

"Choices of GF food because my wife never gets the breakfast. No shuttle to the hotel for the main strip. Front desk didnt seem too friendly but thats my opinion. Didn't like people coming to breakfast in pajamas. Didn't like the hot tub being in another building with a different key. Otherwise the hotel was great. Enjoyed reading by the fire though the music level caused a distraction. Maybe lowering at certain times. My wife said hot chocolate would have been perfect "

"We had a great visit! "

"Staff at check in had a wonderful personality! Room and location excellent."

"The room was super clean and cozy. The front desk staff specifically Laura was supper attentive and nice. Everyone was super friendly and kind. This trip was amazing."

"A great stay! Will be back! "

"Room was clean and serviced daily. Breakfast was good. Staff was friendly."

"The room was very clean and the staff were friendly as always. We stay here ever December and have never had a bad experience "

"I would like to recognize the exceptional service provided by the concierge at the Marriott in Pigeon Forge, Tennessee. They were professional, friendly, and extremely helpful throughout our stay. Their recommendations and attention to detail truly enhanced our experience and made us feel very welcome. This level of hospitality reflects the highest standards of the Marriott brand. Thank you for making our stay memorable."

"We have stayed here twice this past year and loved it both times. Enjoyed the rooms, lobby and great breakfast options. The Cinnamon Waffles are yummy. I think the beds are really comfy and rooms were quiet and had everything we needed with microwave, mini fridge and gas fireplace. Staff were very helpful also. We enjoyed having a cup of hot tea or cocoa from the lobby when we got back to the hotel at night. Good location close to everything. We definitely plan to stay here again when we visit...

"The lady that was working the front desk today 12/22/25 was very warm and friendly. She made everyone in my family feel welcome. Gave my mom and my 5 year old with Down syndrome extra attention and made their day. She made the visit extra special on what was already a great stay."

"polite staff. clean room. indoor pool and jacuzzi. "

"Very good with replacing towels and items. No complaints "