โรงแรมใกล้ร็อคไซมอนด์ยัท, คาร์ดิฟฟ์

"I don't think we had the best service as their booking systems were down, not the staff's fault. The food was just passable. The room was comfortable and clean. There is easy plentiful parking."

"Sadly this property needs huge investment. The whole place is really tired. There was no on there to welcome us and they hadn’t sent us the door code so I had to phone twice before someone would pick up and then had to wait for the owner to arrive to let us in, not ideal after a long journey. We had a garden room - which had thread bare carpets with stains on, the most uncomfortable bed imaginable and it just felt dirty. I thought from the pictures this place looked ok, but I was very wrong...

"What a ln absolutely stunning location and and building and we have stayed in some lovely hotels being Gold members. Beautiful. But most striking were the team. The front of house reception team were so so welcoming. The general manager was one of the. Invest people we’ve come across. So polite personable and helpful. We were in one of the cottages (tulip) and I must say usually hotels with outside/annexed rooms are usually not as nice but these cottagez have us feel of living in a village with...

"Can't fault the place. Been a few times now and I will be back. So well priced"

"Good Breakfast."

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"Stunning location, great rooms, and wonderful food."

"Good "

"Really lovely property- will be coming back. Recommend it completely "

"Really lovely room. Staff very helpful and accommodating. Great breakfast"

"Easy location. Great food!! "

"This place wasn’t what we hoped for so we didn’t stay. The room was not as big as it seemed on photos, no room to put our suitcases out. Room was dated and doors opened out onto parking lot. Very dark, no lights outside and muddy from a water main break. To make matters worse, a policeman knocked on door to say there had been an armed robbery nearby and offender was seen nearby. Very scary and unnerving. We decided we couldn’t stay and found another hotel. Swan House were not willing to refund....

"Our fourth stay...super convenient with dog, great value."

"Our room was spotless with great views, comfortable bed. Staff were very helpful and friendly. Parking was good. Our experience this time was perfect."

"Fresh breakfast, excellent staff! Good location on the edge of the town and lots of places to cycle to, including Puzzlewood which was the main reason for our stay. But there was a mechanical banging noise (like a shoe in a tumble dryer!) from 3.30am both nights we stayed that kept me awake. The whole experience was very 'meh' and we wouldn't recommend unless you are playing golf there."

"Smell of weed in the hallway and out bathroom got flooded with soap"

"Nice room with a view with everything you need. Restaurant food nice with great friendly service throughout the hotel. Handy location."