"Nice room very clean staff pleasant but bar area in need of a bit of love snd attention. Breakfast very good but placement of things s bit odd. Why is the butter with the fresh fruit section and not by the toaster and bread and jams !? Also tea making area very congested and when busy you have to wait a very long time to access the hot water/ coffee machine. "
"Very nice hotel, tucked away in a quiet location surrounded by lawns and trees. We were in a room behind the main building which was very comfortable, well equipped and air conditioned. The staff were all very helpful and we will definitely stay again. "
"Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again "
"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."
"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "
"This was my second visit. I love staying here. The staff are most welcoming, as are the locals. The hospitality, food and beers are all excellent. The hotel building, bar, restaurant and grounds are most pleasant. The cuisine was served quickly and is very tasty. It is in a lovely place, which is quiet and also not too far from the town. It is also easily accessible. Very easy going and no complications. If I go to Ipswich again I will stay at The Sorrell Horse again!"
"Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though."
"A lovely hotel with lots of different comfortable seating areas. Fantastic food and lovely rooms. Staff were very helpful and friendly. I would thoroughly recommend this hotel and the surrounding area. "
"Nice clean and practical hotel, room was a decent standard, would use again although you do get noise from outside all night from likely the air conditioning units. "
