"Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again "
"Lovely helpful and friendly staff. Rooms were clean and spacious. Great location with walking distancenof the train station and city centre. Would highly recommend "
"We were so impressed with the standard of service we received - thanks to all the staff! We requested an early check in so that we could get changed in time for going to a wedding nearby, and nothing was a problem. The welcome we received each time we returned to the hotel was warm and genuine. The breakfast was delicious too. Again, it was no problem at all when we requested some vegan items. Nothing and no one could have been better!"
"Booked for an overnight stay in Ipswich for early morning appointment. The hotel was central close to local bus terminus and close to a wide range of restaurants and bars. The hotel staff were friendly and helpful the rooms clean, quiet, and with good facilities. A little small but fantastic value for money and ideal for an overnight stay"
"We stayed for just one night and had no complaints whatsoever. The service was excellent, the staff were friendly, the food was delicious, and we left feeling well-rested. Bed was comfortable. I would recommend it. Although we had a shared bathroom, it was spotless, well-maintained, and perfectly functional—so it didn’t affect our stay at all. Lovely atmosphere, fantastic beer garden, overall great.
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"We had a lovely night and really look forward to seeing the rest of the refurb as and when !! Great to see it’s being bought into the 21st century while retaining its old world charm. "
"Very comfortable room & bed.
Superb meals in the elegant Carrier drawing room.
Slight downside in that we were kept waiting to sign in. Disappointing that mostly the flowers on display were artificial, despite having a cut-flower garden outside."
"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."
"Clean room, very helpful staff. Overall a very positive experience except that a rat ran across the parking lot from the smokers area into the bushes while we were standing there waiting for a cab to take us to dinner at about 6:30 pm. Kind of made me wonder….."
