โรงแรมใกล้ปราสาทซัดดิเลย์, เชลท์แนม

"Staff excellent, basic amenities lacking in room and condition of fittings/shower etc rather tired. "

"The room was clean but the hotel as a whole i think needs a little redec. Reception staff were helpful on arrival. I’ll stay again next time i’m in Cheltenham."

"Clean and quiet, comfortable bed. Internet didn't work and the TV could only pick up one channel though. "

"Parking was very good. We DID NOT STAY there due to the fact it is a SHARED TOILETS! We booked alternative accommodation at great expense! I REPORTED THIS TO YOU ON SUNDAY 29th March. The room was misold due advertised for holiday use and it's only an over priced Doss house. NOT HAPPY AT ALL!"

"Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street "

"Excellent "

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In...

"We had a wonderful stay at the hotel. With its magnificent architecture, history, gardens and surroundings, you could forgive all other imperfect other services or issues, if any. "

"Spotlessly clean. Very friendly staff. Lovely breakfast. Would definitely stay again "

"Excellent hotel Well located Great breakfast and evening meals Good communal lounge areas Quirky specious room (double) Only downside was that we found the room very warm,(we had a couple of warm April days) there was a fan it didn’t really cool the room, just glad it wasn’t peak Summer. Limited parking onsite 4 spaces, but enough on street parking so no issue. Enjoyable stay overall."