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"I really enjoyed the staff as they came and fixed our toilet quickly and always gave us clean bath towels as requested. Great customer service!"

"⭐️⭐️⭐️⭐️⭐️ Melia Chiang Mai is the best hotel I’ve ever stayed at—hands down. My partner and I spent 9 nights here at the end of June, and everything about our stay was exceptional. From the moment we arrived to the moment we (reluctantly) checked out, we were treated with such genuine care, professionalism, and attention to detail. The service was absolutely top-tier across the board—from housekeeping, pool staff, and restaurant teams to the doormen and security. Every single interaction felt warm, seamless, and thoughtful. It’s rare to find a hotel where every staff member takes so much pride in their role, and it shows. Our room was spotless, modern, and extremely comfortable. The hotel itself is beautiful and well-maintained, with stunning rooftop views, a relaxing pool area, and a calm, elevated atmosphere throughout. We genuinely looked forward to coming “home” to Melia each day. I got emotional at checkout—not because the vacation was ending, but because we were leaving such a special place. This wasn’t just a stay—it was an experience. Melia Chiang Mai has set a new standard, and we can’t wait to return. If you’re coming to Chiang Mai, do yourself a favour—stay here."

"Great location and exceptional staffs "

"Amazing . Travelled with my 5 year old son. This was our second stay at the same hotel In less than six months . And the staff was amazing. They made sure the big teddy bear was kept in our room even before we checked in. A speacial mention for Mr Rak ( at the reception) and Rudy who made sure they recommended places to visit and things to do with our son. Our flight was late in the day and even the extended late check out was done with ease. We were absolutely happy with our stay ( relaxing and comfortable). I would highly recommend the place to anyone visiting Chiang Mai. It’s perfectly located too so easy to commute to any restaurant and places via grab. "

"Excellent location and beautiful hotel. Staff could not be more pleasant "

"The front desk was helpful in accommodating my needs in changing the room when it was not to my satisfaction, I'll be back to stay again"

"My favorite among all stays I have been to Chiang Mai. Very spacious room. Lovely staffs. Great location. Always my 1st choice every time. "

"Very nice hotel, good location for shopping, dinning, massage. The room is bigger than regular standard room"

"All the stuff were extremely friendly, great service, walkable area and good restaurants around the hotel. Beautiful pool and maintained clean less the whole time I was there. Will definitely go back!!!"