Search Hotels Near Stevenage Arts & Leisure Centre, Stevenage

"Wonderful staff. Special mention of Lara, Lucian, Zivile, Dennisa and others. Very helpful kitchen staff too - Sue, Marisa, Joseph. Enjoyed my stay "

"Bed was comfy. Air con didn't adjust but the window opened a bit. Enough space. Breakfast was pretty good. Bar was nice. Didn't eat here - suggest lots of restaurants nearby."

"Bit of a trek to some of the rooms"

"I had a very disappointing stay at this property. The room heater would shut off every night around midnight, leaving the room extremely cold. I stayed for 5 days, and this issue occurred every single night. I messaged the landlord multiple times but received no response. I also informed one of the staff members in person, but nothing was done to fix the problem. Additionally, the kitchen was not clean—there were garbage bags left on the floor, which made the space unpleasant to use. The downstairs bathroom also had no hot water during my stay. Overall, it was a very poor experience for both me and my friend, who stayed in the upstairs room. The lack of basic amenities and unresponsiveness from the host was very frustrating. I would not recommend staying here."

"When we arrived there was not enough bedding but a phone call to the host who arranged for the housekeeper to come round within half hour sorted it all out. "

"On arrival carpets are badly stained and desperately need cleaned. The silicone in the shower has black mould - it needs replaced. Strong smell of spices in the fridge - needs a thorough clean. Washing machine has strong smell of mould - despite running a cycle, the strong smell was still there. The location is good and it does have private parking. The flat has potential if they cleaned it properly. They ask for a refundable deposit and an ID to stay. Since our departure and two emails later, we are still awaiting a reply and refund of our deposit. No reason at all to withhold our deposit. Other reviews on other platforms state the same issue, please be aware of this. "

"Owner cancelled my longstanding booking so they could accept another booking. Leaving us having to vastly over lpay for alternative accommodation. Not acceptable. Pointless booking if you can't have confidence that they will go out your booking. They decided to allow previous guests to extend as it was worth more money to them. Expedia shouldn't allow this!"