โรงแรมใกล้สตาร์เมานท์ ช้อปปิ้ง เซ็นเตอร์, Charlotte

"Wonderful stay! Thank you!"

"Good price for locarion"

"Cute clean hotel with a nice breakfast. Close to CLT"

"Good property "

"This property looks nice but in reality is in awful condition. Our first room there was a sliding door out to a patio with 2 chairs. However, when you went out there it was filled with trash and there was a broken door leaning against the wall. It was disgusting. Later that night we tried the TV. The Tv didn't work. Tried calling the front desk, but guess what? The phone didn't work. Tried calling the front desk from our cell phones. All we got was a message saying they couldn't answer...

"My husband and I stayed one night on our way home from Florida. The room was very clean and comfortable. Looked like recently renovated. The bathroom had large shower, with excellent water pressure. The bed was very comfortable and had both soft and firm pillows. There was a fridge and microwave. Only drawbacks, the a/c was a bit on the noisy side, but kept the room very cool. The pool was closed which was disappointing.It would have been relaxing after the long drive. The only ice maker that...

"Very good"

"Clean room every day, but no lotion in stock in our room, I have to go down to get lotion. Only 1 chair in an "

"Very clean nice rooms"

"Everything was great"

"This hotel was not clean. They have roaches, the first room I was placed in only 1 of the beds was clean the other bed had a big nasty grease stains and foot prints on the sheets. The second room I was switched to smelled liked animals, had a formal leak under the bathroom sink and they left dirty towels under bathroom sink, the bed I slept on felt like the springs were coming through the mattress, the pillows smelt old as if they never had been cleaned or changed out in years, the lamp on the...

"Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss."

"Before I start this review I would like to give a very special shout out to Eddie the staff member at this location. If it wasn't for him my score would have been lower. He was very kind, helpful, and hard working. He went over and beyond to assist me. He was very informative. He needs to be the executive manager here and I'm sure the place would do better. Thank you Eddie. The 6th floor has a smell of mildew. They have humidifiers in the hallway that's how bad it is. The bathroom tub is...

"Easy parking on the premises, overall condition of the hotel could be upgraded, eg my bathroom had missing stopper, the sink had a crack, the bathtub was patched from a crack and it definitely required replacement."

"I had a paid reservation to this property. When I arrived at 3:30 pm No one was at the front desk. I waited 30 minutes and made several phone call to customer service, The front desk clerk rudely told me they had no rooms and to go elsewhere. I couldn't believe it."

"The room was decent. There was a big dead roach lying under the sink and the water from the shower didnt drain well."