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"The reception manager was incredible, really helpful even though my check in was very late. Kind snd courteous after a long night of me working "

"Amazing, friendly and super helpful staff Very convenient location for airport "

"There were one or two drawbacks, my room was on the second floor with no lift available, however, my luggage was carried up the stairs for me by the receptionist. There was a problem on the first night with air conditioning, but this was remedied the next day. Overall I would not hesitate to return to the hotel next time I am in St Albans. "

"Nice clean room. Parts of the hotel are pristine other parts look ready for an upgrade. Very friendly and professional staff. Will definitely recommend and be back again if I’m working in the area "

"Charming"

"I had a room without window. It suited my needs Moyn was his usual efficient self. I really like the shower in these rooms. I’ll be back for another stay next week. "