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"Staff on reception were all amazing! Very welcoming and friendly. Unexpected bonus - chewy fruit caramels on reception counter - great blast from the past! Room was warm, quiet and clean. Lovely bathroom, Molton Brown toiletries and fluffy white towels. Great location, just a few minutes walk from Chinatown or Oxford Street shops. Would definitely stay again."

"Wonderful room and staff and entire experience "

"Hotel maravilhoso, local perfeito, atendimento excelente. Td de bom"

"Location, staff and rooms"

"Great rooms Great staff "

"Team Sofitel are excellent , warm & helpful but thoroughly professional. "

"Location is good and staff is very helpful with great service."

"Ivan in front door was wonderful very attentive service We had an issue with bathroom light which was sorted by Richard really quickly. Wonderful location and very comfortable bed"

"The Hotel Staff were excellent "

"Great and stylish hotel at the center of Covent Garden and the West End. Friendly staff. But rooms are a bit too small for more than a couple and for longer stay."

"The staff was excellent. They brought my bags to my room and escorted me there when my room was ready. There is no elevator and my room was on the top floor. The hotel is definitely quirky. The lobby had a beautiful real christmas tree and there were a few different sitting rooms throughout the ground level all decorated. I had a single room and the bed was super comfortable. I had plenty of room. There was a robe and a mini bar. The toilet was an actual wood throne. The location was excellent,...

"Amazing room "

"All good. Great location."

"Fantastico, pulito, ubicazione perfetta e personale veramente serio e disponibile. Tornerò!!"