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"Staff were impeccable. Food excellent. Whole standard of the place was top class. Just a few minor points to note & could be improved - bedroom window could not be opened to let in fresh air & badly needed dusting. Not enough electrical sockets & could have been better positioned close to mirror for make up, hair etc. Other than that, it was a beautiful atmospheric and classy hotel and full of character. "

"Everything was just perfect. Food outstanding"

"Lovely place to stay. The layout is great, check in is easy, and breakfast options are straightforward to select ready for the following morning. "

"Everything was lovely"

"It was all fine, landlord and all staff exceptional "

"The room was very clean, the bed was really large and comfortable, the receptionist we met on arrival and departure was very kind, friendly and made us feel very welcome, also the domestic team were equally helpful and friendly. We were able to book a late checkout at no extra cost which made our stay even better. We really enjoyed our stay here, and would definitely stay again when we visit York. "

"My superior room was very comfortable, quiet and clean. I have stayed here many times and enjoy the food from the bar. I have never had breakfast, so unable to comment on this."

"Everything was fabulous "

"Excellent hotel in great location"

"Linda ubicación en zona muy tranquila de York. Habitación confortable y lindo desayuno. Todo el personal muy atento y con buena disposición. "

"We had a spa and pizza experience. Very enjoyable. "

"Attractive hotel, friendly staff, great location"

"Room and service excellent "

"Breakfast was very good, plenty of variety. Room 29 bathroom needs a refurb, smell of drains. Staff helpful made us wait until 3pm for check in"

"Room was lovely. Stayed in this hotel a few times over the years."

"Very happy to receive a room upgrade. First time in 40 years of hotel stays. As usual the staff are helpful, polite and friendly. The room was well presented and clean. The chocolates were enjoyed by both of us, thank you. Only small issue is the WiFi was very poor. We're booked in again later this year "

"This is an exception hotel. Quality customer service and excellent food; traditional atmosphere fitting to the period house and grounds. Really recommended."

"Room was really nice and the staff were fantastic!"

"Room was spotless and everything was provided, staff were lovely, will definitely be returning :) "

"Excellent hotel slight issue with the plumbing in the room but staff moved us without an issue "