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"It would’ve been great if the hotel provided a shuttle to town daily it would make the property more appealing."

"Underwhelming compare to the pictures. "

"The resort is BEAUTIFUL/HUGE! It’s directly across the street from the beach, easy access from resort(walking or going to the front lobby and requesting a ride)."

"The Pool and Beach chairs have a ridiculous reservation system. You have to reserve your pool chairs and if you don’t get there by 9:00am you lose your reservation and have to pay $60.00 for Non-Comp chairs, per day! The Beach chairs, if you would like to sit by the water/ocean are $80.00! They say this is for safety and avoids arguments over held chairs. I could understand their “safety” reason, if “safety” wasn’t $60-80 dollars! It’s just a quick money grab. It is a bad look for the Hyatt...

"The property was very Magical to me my experience was absolutely amazing 👏"

"Reynaldo at the front door was amazing. He greeted us each time we came or left. Helped with parking and luggage. Answered questions about the hotel or nearby offerings. Was just "down home" friendly and seemed to genuinely care about us. I have a cousin who visits Aruba regularly and stays at the Ritz. I think that is indulgent when the Holiday Inn offers such a comfortable facility right in the middle of so many shopping and eating options."

"Absolutely loved this resort! The food was great, pool/beach area was clean and well maintained. Didn’t have to get up at day break to find a chair on the beach. Staff are very helpful and speak 4 languages fluently. Hotel is within walking distance from lots of shopping and bars. Definitely stay here again. Only con was hot water in the shower. But the room was comfortable and spacious."