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"Brilliant staff lovely family run hotel also fantastic food."

"Good choice at breakfast. Staff on hand to help and friendly"

"Hotel and staff FANTASTIC!! But it is impossible to speak to a real person with hotels.com. I booked a wrong date in error so tried to get this changed. First of all i had to get past the chat bots then chat to a person (maybe) and was told the offline team would contact the hotel to change it. I was told then in an email I couldn’t have a refund but I never asked for one. I chatted to the bots again and was told the same re the offline team then I had an email to say the team couldn’t...

"Good location with excellent views of surrounding hills."

"Set in a most beautiful part of the Malverns, this hotel is quaint and full of charm. The food is excellent and all staff are helpful and welcoming. We stayed here whilst visiting the Autumn Show and are planning to stay here again next year. "

"Convenient for a stay in Ross On Wye, a short walk along the river to get to the town."

"DID NOT LIKE THE TOWN"

"Lovely clean and comfortable room and well thought out. Set around a quiet courtyard and so much nicer than a typical hotel and noisy corridors. ideal place for a short break and exploring the area. Really nice rural setting but easy to find. Good contact and check in instructions. I will definitely return and recommend."

"I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one."

"Such a lovely stay. All very friendly and homely in the best spot in town."

"Friendly, helpful. Made welcome,"

"Staff very friendly and helpful. Location was convenient for us, and the breakfast was good too. "

"We could not find fault with this beautiful b&b .We stayed in the Kidwel Suite it was amazing we will definitely stay there again it was clean and comfortable "

"All round good"