โรงแรมใกล้สวน Secret Lake, แคสเซลเบอร์รี

"I originally booked the room for one night from Expedia and the following morning at 7 AM. I went to the office and asked if I could pay for another night and they told me because I booked through third-party that they were requiring me to check out at 11 and then come back and check in again at three. And in the meantime, I still haven’t got my deposit back so I can’t check in again because I don’t have the money for another deposit, I think it’s a ridiculous policy and it is just that a...

"Everything is disgusting, there’s roaches everywhere, no smoke detectors in the rooms, the doors barely have a lock and look like they’ve been broken into before, smoke holes in the sheets, even though we asked for a non-smoking room, everything smelled like smoke and mildew, random pieces of wood left in the room, pieces of the wall have been ripped off or there’s holes in the wall, I could keep going on. Only stay here if you need a cheap last resort bed to sleep on."

"I stayed 4 nights and had no house keeping at all. No ice machines work anywhere on property. Roaches in room. The breakfast is just a little bit of cereal. No juice no nothing. The property is in bad shape."

"Nothing"

"The room smelled horrible. Cockroach on the wall. Shampoo bottle was 1/2 gone. Breakfast had waffles. Yogurt. Bread. Coffee. OJ. Cold cereal, but no milk. Shopping carts throughout the property for folks living there."

"Run away from this place it is a dump. I am saying this with no exaggeration. Expect mold in your bathroom, expect bed bugs, expect to hear kids running around like its neighborhood. Highly do not recommend"

"Place was definitely not a hotel. It smelled like smoke and rooms smelled like mold. Ac unit had mold on it."

"Price was great. The cleaning solutions use for room was to strong and over powering. Needs more lighting in bathroom"

"Ok"

"Awful"

"The bathroom was poor ventilation. The breakfast was so minimal it sucks. There's a mystery $100 deposit that needs to be factored in to the price. Lastly the room is dated and there were bugs crawling around at night. The noise level is awful and the shower is terrible."

"I had 2 tvs in the suite, and both worked poorly. When leaving to get something to eat i asked the front dest to have someone to please take a look at the tvs and the air in the bedroom was also coming out, was far less then cool. When i got back i asked the front desk how come there was nothing to help the guest with programming. They then handed me a list of all stations. Got back to the room and air worked fine, but the tvs had the same issues. The remotes were moved so they did examined...

"I had a perfect stay, spaces was clean, parking available and the breakfast was good"

"Was only in room for all of 5 min when roaches came from under refrigerator and bed. Sheets smelled of cigarettes and building smelled like mold"

"Clean and nice staff."

"The hotel itself was nice. However, the beds need to be updated. They are very very firm and very hard to sleep on. If you like a firm bed you’ll love this. I couldn’t deal with it. I booked for two nights and had to check out one night early due to the bad situation also, it is parked along I four and it is very noisy at night understanding that it was the Fourth of July weekend. The manager was very considerate and was able to refund me for the night because I booked it through Expedia and...

"Very good"