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"The hotel is newly open so the service is not as good as expected but understandable. The room and other facilities are great. We also got a cake and handmade card for our anniversary which was well prepared :) very appreciate it."

"The check-in experience felt quite busy, with a long queue that made the process feel somewhat impersonal. In addition, the airport transportation I requested through the front desk was not booked as expected. Thankfully, the concierge was very helpful on the day of my departure and was able to assist with arranging transportation. I was grateful for their help, though I wish the overall experience had felt a little more seamless and personalized."

"depending on what you're doing in the area, this place may be your ideal homebase. there is nothing touristy within walking distance, just a spa and a korean bbq place, also a convenience store next to the entrance. kempinski and hilton are just across the street."

"I have booked full board sea view suit with this hotel. - The food is terrible tease is bad,quality is even worse and it gave me diarrhea that ruin my trip. Since i ate only their food and its happened on second night so there is no doubt - Hotel view / beach is nice - Service should be better"

"We had a wonderful stay at The Balé. What really sets it apart from the larger resorts is the exceptional personalised service. The team genuinely gets to know you and is always one step ahead. Their help with transport, reservations and local arrangements made everything so easy. We loved the spacious villa and private pool, delicious breakfasts and great coffee. A peaceful, personal experience that made our stay feel very special."

"Tutto perfetto"

"The property - villa is located in a really nice and quiet gated resort. There is a swimming pool just outside the garden of the villa. It is 10 minutes by car to the local shopping area with excellent restaurants and shops. The nearest beach is a walking distance - about 15 minutes. The property manager, Mr. Agung Redika, is very hospitable and friendly. The cleaners come every day to clean and tidy up. We spent 11 days there with our family and would highly recommend this villa."

"Out look of villa was good, just like the photos However, functions are a little old. Bathroom water supplies are slow and low powered. Towels are inadequate and are only replaced when requested. Access to villa is difficult, up slope and is pretty secluded."

"The property was cheep and cheerful. Parking is available fir bikes. But you must have transport if you stay here because it’s not walking distance to anything. It’s on the out skirts of town in amongst a locals area. Local supermarket is about 8 min drive away. We made our own breakfasts. There were many roasters and dogs barking to wake up to. Remember it’s near lots of big 5 star hotels so you can ring some of them and get day passes. Staff were very helpful and organised us bikes. And...