โรงแรมและที่พักSarafovo

"Great place stay in Burgas center"

"The Hotel was perfect for what I needed. It was close to the lakeside park, within walking distance of the beach. With easy transit from the main train station. The hotel had much to offer. A pool, a spa, a fitness center, and multiple restaurants and a bar. My sea view room was spacious and clean. Comfortable bed. The breakfast was extensive, decent quality. The only issue I had was that the music from the bar continued into the night. And it came through into my room as a slight muffled sound....

"Excellent location,service and staff, I highly recommend it."

"Good"

"Excellent hotel. Very clean. Very good furniture, everything is new. Delicious breakfast."

"Перфектен малък хотел!"

"Front desk is very professional, and the rooms are nice and spacious with clean sheets. However you can tell the hotel is extremely in need of maintenance, and housekeeping is stretched so thin that they are barely hanging in there - doing the minimum to keep the place running. Ultimately this hotel has had much better days, was probably a top luxury hotel once upon a time, but unfortunately, is being run into the ground."

"I booked a king room but was given a twin room instead, which affected my comfort and sleep throughout my stay. When I raised the issue, there was no apology or attempt to resolve it, and I was told to contact my travel agent instead. Management were dismissive and unhelpful when. Calling to reception and if call was answered by senior staff, on 2 occasions I requesting simple things such as milk and water was responded to rudely & unhelpfully. The dining experience was also disappointing,...

"Friendly, welcoming staff and a great location to explore all the sites. We loved it here!"

"Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family...

"Wow--huge room, very clean and well-maintained and comfortable. Breakfast was excellent--a plentiful buffet. 2-minute walk to a sandy beach. Parking was easy. Location is not in the busy part of Sunny Beach, but off on its own (which we appreciated). Awesome value for money. We would stay again."

"Excellent place, excellent service, excellent and beautiful people. I highly recommend the place."

"❤️"

"All is good 100% recommend"

"The all-inclusive buffet was excellent with plenty of variety. Nice gym and spa. Comfortable sun beds. Helpful staff."