Search Hotels Near Sanctuary of El Guápulo, Quito

"Our stay at the Swissôtel Quito was a study in contrasts. While the "hardware"—rooms, breakfast, and security—is objectively excellent, operational shortcomings regarding spa management and a lack of concierge transparency impacted the overall value. Highlights: The rooms are superior, featuring high-end beds, a pillow menu, and soft towels. Room service was precise, and the breakfast buffet—with fresh waffles and churros—is a standout. We appreciated the 4:00 AM "grab-and-go" breakfast and the security team personally escorting us to our car for our airport run. The area is very safe, with a convenient supermarket nearby. Areas for Improvement: The indoor pool was consistently occupied by outside fitness classes, making it unavailable for guest leisure. Being redirected to a cold outdoor pool is inconsistent with five-star standards. Furthermore, the concierge lacked professionalism; car prices to the center fluctuated daily with arbitrary excuses. When we provided calm feedback, the reception's response was dismissive. Local recommendations also felt "outsourced" to a quick search engine rather than expert knowledge. Verdict: Fantastic comfort and location, but the third-party prioritization of the spa and the dismissive service at the front desk prevent this from being a truly premium experience."

"Our stay was lovely. The staff were very attentive and polite at all times. The rooms were clean, with a generous size. Great location, a good choice to spend a few nights in Quito."

"A great welcome, room spacious and clean, great views across the valley. Breakfast is great with a wide choice of hot & cold food. We had dinner in the hotel on occasions, excellent choice, quality and quantity. The hotel has a lovely heated pool, gym facilities with very good changing facilities. The staff are very helpful and friendly, always on hand if you need anything. This is our fourth stay at the hotel & would choose it on future occasions. The only slightly negative, is the appearance of the hotel is tired, but I believe arrangements are being made to redecorate."

"Just excellent"

"5 Stars"

"This was a great hotel to stay at for a couple of nights. the staff is very helpful. We would definitely stay here again."

"Very clean, very nice"

"A great hotel option in a nice area of Quito. Very close to restaurants and shops. Hotel room was nice, bed was comfortable and breakfast had a great selection of foods. Would stay here again! "

"Everything was PERFECT! My expectations are always high, and Go Quito Hotel surpassed them all. Thank you Quito for such and amazing time!"