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"Huge, handicapped room for 3 friends. Loved the next door church bell songs. Grounds very pretty although too cold to be outside. Great breakfast!! Lots of parking. Dined in their restaurant, "

"I had to talk to the manager for the van not giving us a ride to the swimming pool. They said they would pick us up in 10 minutes but no one showed up. The manager was nice to give us some perks. But the staff needs more training. The breakfast was really good"

"We have just returned from an amazing stay at the Hard Rock Hotel Tenerife and honestly could not fault a thing. The hotel is absolutely gorgeous, spotlessly clean, and has a fun, stylish atmosphere throughout. The food was fantastic with plenty of choice, and every member of staff we met was friendly and welcoming. A special mention has to go to Fra (Ramones), who made such a positive impact on our holiday. From the moment we arrived, he welcomed us warmly, showed us to our room, explained...

"Nettes Personal und leckeres Frühstück "

"Excellent hotel. Location, facilities, restaurants, especially restaurant NUB. Dining here is an experience that we will remember for a very long time. We had an amazing time during our 9 days stay in the hotel. Also the staff is very attentive and friendly. We (2 adults) arrived tired after an intensive period of working and we left completely rested and relaxed. Thank you for an awesome time at your beautiful hotel."

"Très belle suite avec une vue magnifique ! Petit déjeuner au top ! Superbes piscines. Ne pas hésiter à profiter de la navette pour aller sur la plage en contrebas. "

"Classy"

"Hôtel très agréable, très bonne restauration (buffets très variés et de bonne qualité), ambiance tranquille un peu à l’écart du centre, tout en étant proche de tout. Seul petit bémol pour le service de chambre, les produits ne sont pas remplacés lorsqu’ils sont vides et le ménage laisse parfois à désirer. Tout rentre dans l’ordre dès le 1er appel à la réception mais cela fait défaut pour un 5*."

"I had a nice stay at this hotel. The entire property is impeccably clean, and every staff member was nice and welcoming. The architecture is stunning. I loved the unique terracotta colors, which make the resort look like a beautiful palace against the blue ocean. Thanks to the clever design, my room had a fantastic sea view. The grounds feature massive tropical gardens and gorgeous lagoon-style pools."

"True 5 star experience with exceptional standard for food. The pool drink service could be improved . The facility is a bit isolated from shops and services however taxi services are very good"

"Positif : Bel hôtel bien placé, piscine propre et agréable, nombre de transats suffisants, jardins bien entretenus et beaux, parking gratuit et sécurisé, restauration copieuse et variée, personnel très serviable, belle vue depuis le restaurant, animations du soir soft mais de qualité, plage très proche et promenade du bord de mer agréable notamment pour les couchers de soleil. Négatif: le nom de palace est presomptueux, pas un 5 étoiles, chambre envahie de cafards et poissons d’argent, pas de...

"Great family friendly resort particularly for smaller children, maybe not so great for teens. Spotlessly clean and well maintained. Buffet just average, plenty of choice but clearly mass produced and tasteless. All inclusive drinks poor quality also. Enjoyable holiday despite the average food. No real complaints."

"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if...

"Mooie grote kamer en badkamer. Schoon En met erg groot bed. Het perdoneel was prima. Het hotel had een mooi overdekt zwembad. Een verrassings menu elke dag dat prima was klaargemaakt. Ontbijd was prima"

"Fantastic stay! The hotel is a stunning old house with loads of character and spotless rooms. The staff is lovely, and the location is as central as it gets. As is common with historic buildings, you can hear a little noise from other rooms, but it didn't take away from the experience. Highly recommend!"