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"What a great experience! So much better than a hotel. Loft cabin was awesome. I'll definitely stay here again"

"Clean cozy cabin. Not truly large enough for the pull out bed in the kitchen. I’d recommend the cabins for 2 people but not more. Loved the sauna and the hot tub was nice but always busy. Good location - close enough to walk to the town center. Staff was nice and accommodating."

"Great place to stay!! "

"Just awesome overall. Only snag was that the receptionist didn't know service animals were to be no charge and had to call someone to verify that. "

"room is very clean "

"Clean and good room service. "

"Cabins were over 20 miles from West Yellowstone. When I booked, I searched for places to stay in West Yellowstone, not someplace so far away. Also, road into cabins was poorly plowed and as it got warmer and snow became slush it was an adventure getting to and from our cabin."

"Clean room . Over all good experience "

"Room was nice we got the remodeled room. Staff was great. Loved that we had a whole condo to ourselves with a kitchen."

"We had a loft room that was nice and spacious. The hotel itself is quite dated and not kept up very well. There was a water leak in the hallway and the ceiling was damaged. Large part of the floor was wet. Our young kids all got a chemical burn after spending a few hours in the pool. Not a great overall experience. It was fairly cheap for banff. The playhouse was fun for the kids but felt a bit like a dungeon as the lighting was poor. "

"There was pop cans left"