Search Hotels Near Ridenour Island, Thornville

"Amazing staff and clean room. Everything was stocked and neatly placed."

"When checking in, the person at the desk took a personal call and had me waiting, then proceeded to struggle to tell me what I actually owed and was speaking to me like I was stupid. He ended up doing a bunch of separate charges on my card, making it decline, which made the check in process more complicated. Our room also had roaches, and when I mentioned it to the front desk at check out, they said that they’d call pest control, and that was it. they didn’t offer anything to me for the honestly disgusting encounter I had with the pests. Our key cards also got reset around 9am before check out, when check out is at 11am. If one of us weren’t in the room while the other left to pack up the car, we wouldn’t have been able to get back in. When I told the front desk this at check out, they acknowledged it as intensional. The bath tub / shower drain was also severely clogged."

"I booked this room thru hotels.com. I was quoted a price of $131 for the night. When I arrived the staff member ( very nice man) told me the price was $231 for the night. When I asked why, his response was “ because there are so many events going on in the area and no rooms are available anywhere, they could raise the rate.” I was not happy about this and won’t stay at a Best Western again."

"The rooms were exceptionally clean, staff was present and helpful and friendly, breakfast with heart testing. Above the hotel was packed this weekend. The staff never missed the beat made my stay personal enjoy and I will be visiting again soon!"

"We got to the hotel at 8pm and found out upon arrival that the hotel was overbooked and our stay was canceled. The hotel never communicated this to Expedia, whom I booked through. We were in OH for a rock festival so 90% of hotels were entirely booked and the other 10% were charging 2x or 3x usual rates. It was not only a massive inconvenience and extremely dishonest practices, but an insane surprise expense to pay double at a different hotel. Elijah, the desk attendant, was very apologetic and as helpful as he could be. I give a pat on the back to him - he’s doing the best with what he’s got. The actual hotel has crappy practices and should be more helpful with finding booted guests a different stay. The most good I can say is that Expedia called them and immediately had a refund in process. Just ridiculous it was even needed."

"Hotel was OK but could be better. Staff was not very helpful or friendly. Breakfast was terrible. Parking was great but be prepared to haul your luggage a significant distance. There were 5 or 6 groups waiting to check in since they would not check anyone in before 3:30. They made no announcement when they were ready to check people in, just checked in the next group that walked through the door, leaving those who were waiting quite surprised and a little upset. Overall nice idea but poor execution. Probably wouldn’t stay there again."

"Economical price"

"This property was very nice, breakfast was great and the staff was very helpful."

"Clean, friendly staff, full amenities options "