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"Staff is always courteous. Recently renovated & very comfortable!"

"The hotel was very clean. The staff are very friendly. This is where I will stay when I return to Richmond IN.!!!!"

"Loved the room, spacious, clean, close to shopping and restaurants. "

"Great!"

"Quick check in, clean room, courteous staff "

"Room was really nice. Staff was great… helpful and very friendly. "

"Friendly staff, easy check in "

"Room was clean, staff friendly "

"Staff"

"Staff, view in the room and comfort. "

"Good staff good stay"

"Cleanliness stood out"

"Everything was super clean and so friendly "

"Didn’t expect it to be so clean honestly but it was above an beyond "

"Despite the front of the building not looking at all like a hotel inside was clean and up to date. Game room with pool tables, darts, basketball and a few claw machines were a nice addition too. There’s a restaurant there as well. Room was clean and comfortable, jacuzzi tub was great to relax in while 12 inches of snow fell outside. They were very prompt in cleaning the parking lot and sidewalks. Didn’t even have a problem at 3am when going out for work. Front desk guys was very pleasant. I...

"Had everything we needed! Pool was great for the kids, breakfast had a decent variety of options and the staff was SO nice and helpful. "

"The room was good…the amenities were good…the staff was great!!"

"Clean room"

"Always a bonus staying at The Elms. Closest to downtown "

"This place is always clean, hospitable, and comfortable."