"Outstanding Staff Made Our Stay Exceptional
This wasn’t my first stay at Lapita Hotel Dubai, and it definitely won’t be my last. What truly stood out this time was the incredible staff, especially Marry at the reception. Despite the room issue being entirely my mistake—and even more complicated because the booking was through a third party—she went above and beyond to accommodate our request. She literally jumped through hoops to make things right, and did so with grace and patience.
Everyone...
"This hotel, just open now for 4 months, is truly a hidden gem! It is located in the picturesque Expo 2020 city a 10 minute walk from the subway. It's mostly car free (though there is parking available) and we spent 2 weeks in a truly gorgeous hotel. The staff are all extremely well trained (I think the General Manager Christian Potvin had a lot to do with it and hired some really smart people) I would definitely recommend for those who want peace and quiet waking to the sounds of birds."
"The front team is great. However, the housekeeping team responsible for cleaning the room is below average. We need to ask for missing amenities almost every night."
"El hotel es muy bonito y el staff amable, la comida es deliciosa. La ubicación es muy conveniente con el metro muy cerca y el mall enfrente. Sin duda regresaría. "