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"Clean staff brilliant got upgraded"

"Lovely staff and great service"

"Bett super bequem; gutes Frühstück"

"The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay. "

"Perfect"

"Everything we wanted during this stay. Clean room and bed very tidy. No noise- Still and Sparing water replenishing.... And friendly staff and quick housekeeping replies ! Will be my go to hotel every-time I am visiting :) "

"Odamız tertemizdi, personel çok iyiydi."

"Friendly and helpful staff "

"Alles super "

"Clean room, friendly staff, good price "

"Everything we needed - convenient location, cleanliness, wonderful staff, very attractive room with all you require provided. We have stayed here many times and will keep coming back. "

"The big small hotel. Big enough to have everything, small enough that that you matter.."

"The staff were welcoming and very helpful. We arrived early expecting to store our bags ahead of check in. I signed up to the Accor Club was immediately upgraded to a premium room which we checked into straight away. Great location for the National Theatre and Borough Market"

"We arrived very early before check-in and, although our room wasn't ready, Alexandra on the front desk was very welcoming and friendly and the Duty Manager took care of us until we could check in. On check out the following day, Maria and Rebecca were extremely helpful. The room was large and comfortable. We have stayed at the Novotel London West before and it's always been a good experience."

"Excellent customer service. The willingingness by all staff to help in any way possible was noticeable. The food was first class and attention to detail was superb."

"Brilliant staff, fantastic room and one of the most comfortable beds I’ve slept in. "

"Staff was very helpful and friendly! "

"Clean room, amax"

"Wir haben das Zimmer für 2 Erwachsene und zwei Kinder gebucht. Es wurde täglich der Zimmerservice gemacht, auch wenn wir gelegentlich die Mittagszeit im Zimmer verbracht haben, würden wir gefragt, wann es passt. Die Ausziehcouch war sehr bequem für die Kids. Beim Frühstücksbuffet war für jeden Geschmack etwas dabei. Hervorzuheben ist die Nähe zur Underground Station London Bridge. Auch gelangt man rasch zur Themse oder zur Hop and Off Haltestelle. Etwas störend war, daß es keine...

"The room is good, clean but bathroom is very small, especially when the bathroom door is open into the bathroom. Service was good. Breakfast is also good."