โรงแรมใกล้สวนพระราชวัง, เบอร์มิงแฮม

"The staff were friendly. Free parking was a bonus. The hotel has a gym/spa that is well run and the facilities were great. The hotel has a bar/restaurant which we did not eat at because the prices were very high. There is also a Starbucks in the lobby. I would highly suggest upgrading your room to a club room. These rooms are in a different section of the hotel and come with, late checkout, a coffee maker, and gym/spa access..plus this area was quieter. The only thing that put us off was...

"Good value for money "

"Clean and cozy "

"Breakfast was amazing and well enjoyed with a variety to choose from. Restaurant staff were great, exceptional customer service from Vikki and the manager Ellie. Reception desk staff were very helpful amd accommodating. Family room.was okay, good size, hiwver the bathroom was old and bath didnt look very clean, toliet was hard to flush, but overall a great stay and would recommend."

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"Lifts was not in use and was no info when booking"

"Good value, clean bed, warm, reasonable bathroom (except yellow damaged seat). Was awoken by the door opening at 03.00 in the morning - felt unsafe."

"This place is spotless. Has big spacious light rooms tea / coffee water biscuits plates cutlery etc. A fridge a microwave.the most comfortable beds a power shower. Towels in bathroom. Ironboard infact everything u need for a short stay. Very secure car park with cctv and electric charging point if needed. "

"Comfy bed free parking staff very helpful returned few times now...."

"Great location, perfect for our stay. Comfortable rooms and well equipped. All the staff were very friendly and attentive. Will definitely stay again if we are in the area"

"The room was okay. Bathroom is the most impressive part of the room. The £100 deposit is too much though. I have stay in lots of lots hotel in different countries I never have to pay for a deposit but this hotel."

"This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice."

"Great stay"

"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...