Haven Hotel

Property class: 4

Choose dates to view prices

You can look forward to free full breakfast, a terrace and a bar at Haven Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Point Restaurant, offers lunch, dinner and ocean views. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is ฿4,409
฿5,291 total
includes taxes & fees
1 Oct - 2 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Balcony, Harbour View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Double Room, Balcony, Harbour View

7.8 out of 10
Good
(11 reviews)
  • Harbour view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.

Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a bathroom visible through an open door.

Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.

Single Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the sea through a sliding glass door.

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Economy Double Room, Courtyard View

7.4 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and two armchairs.

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Double with Balcony

A bathroom with a sink, toilet, and shower.

Sea View Double with Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Harbour View with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Harbour View with Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4
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About the area

Located on the beach, Haven Hotel is in Sandbanks, a neighbourhood in Poole. Poole Harbour and Sandbanks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Sandbanks Beach and Lighthouse, Poole's Centre for the Arts are also worth visiting. With kayaking, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Poole travel guide
Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • A concrete pier extending into the sea with large rocks on either side, under a cloudy sky.
    Sandbanks Beach
    4 min walk - 0.4 km
  • A sandy beach with dunes and grass.
    Studland Beach and Nature Reserve
    5 min walk - 0.5 km
  • An aerial view of a coastal area with a rocky cliff, a sandy beach, and a clear blue sea.
    Dorset National Landscape
    5 min walk - 0.5 km
  • A beach with a person walking along the shore, waves crashing onto the sand, and a distant shoreline with vegetation.
    Shell Bay Beach
    10 min walk - 0.9 km
  • Canford Cliffs Beach
    4 min drive - 2.0 km

Getting around

  • Swanage Herston Halt Station
    13 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    35 min drive

Restaurants

  • Rockwater
    7 min drive
  • Rick Stein Sandbanks
    10 min walk
  • Rockfish
    13 min drive
  • The Sandy Salt Pig
    10 min drive
  • Inn in the Park
    7 min drive

About this property

Haven Hotel

  • Upscale hotel near Poole Harbour
  • At Haven Hotel, you can look forward to free full breakfast, a terrace and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Point Restaurant, offers lunch, dinner and ocean views. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers
    • Self-parking (surcharge), an electric car charging station and smoke-free property
    • A 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 84 rooms offer amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • LCD TVs with digital channels
    • Electric kettles, daily housekeeping and desks

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The price is ฿2,278
฿3,179 total
includes taxes & fees
11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 5:30 PM

Frequently asked questions

Does Haven Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 5:30 PM.

How much does it cost to stay at Haven Hotel?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Haven Hotel on 1 Oct 2026 start from ฿4,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Haven Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Haven Hotel?

Self-parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Haven Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Haven Hotel?

Checkout is at 11:00 AM.

Where is Haven Hotel located?

Nestled on the beach, this Sandbanks hotel is within a 10-minute walk of Sandbanks Ferry Terminal, Sandbanks Beach and Studland Beach and Nature Reserve. Shell Bay Beach and Dorset National Landscape are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Haven Hotel Reviews

8.0

Very good

8.4

Cleanliness

9.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 354 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand old hotel, right on the western tip of Sandbanks. The balcony views of Poole harbour and Studland are beautiful. The room was comfortable and well appointed. The breakfast was a standard hotel buffet that could have been improved to reach the high standards of the rest of the hotel.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, friendly staff, great ameneties
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only a fleeting visit. But checking was a quick and easy. Our room was good. Breakfast was tastie.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and friendly staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and very well maintained older style hotel. Breakfast was very good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, fabulous hotel and pool. Lovely breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. The staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect this is our 4th stay and will not be our last, but on a negative and we did ask for a budget room but it still cost 164 pounds and there was plenty of room but the windows looked out at a wall no air we used the small fan provided no natural light very dark sorry to complain but i think the over all feel of the hotel out ways the problem of the room 107. The food, staff and the beautiful location fantastic.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Haven is situated in an enviable position however the overall impression of the hotel comes across as quite tired and a little dated. The shower was very poor with a weak stream going from hot to cold. We were woken in the morning at 6.30 to the very noisy laundry lorry collecting and dropping off. To add to this our sleep had already been interrupted due to the fire alarm going off at midnight, no fire but unexplained. Staff were polite and dealt with a housekeeping issue efficiently. Breakfast was in a room with a view! Looking out at the sea. Food was tasty and adequate.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that we came into contact with were all very polite and very friendly.it certainly makes a difference.we didn't want to leave.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haven is in a wonderful position at the entrance to to Poole Harbour. Staff are welcoming and friendly, the rooms are comfortable and the whole hotel is clean. Did not eat there this trip but only because the are some many restaurants to try locally in and around Poole.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Location is excellent and the staff are helpful However attention needs to be be made in regards to the property and rooms. That being said we will be back.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with out outstanding sea views. . Breakfast very good. Room was clean. Bathroom needed to be updated with improved shower . Pleasant, helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is suburb. The hotel is lovely but does need an update, ie. a lick of paint etc. The room was nice and clean, the bar area and restaurant were lovely, breakfast was nice and fresh and the views from the terrace were amazing. Overall we had a wonderful 3 day break! Would definitely come back!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with everything. Our room was and very large along with a very large bathroom with lovely thick white towels. The breakfast you had so much to pick from. Evening meal was excellent. The staff have all been very helpful nothing to much trouble. In fact we throughly enjoyed our stay and would recommend a stay there
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were so friendly and helpful, so lovely. The outdoor pool was really hot and clean with plenty of space The bar area was great with beautiful views over the sea although there was a problem with the draught beers when we stayed and the staff didn’t seem very helpful or well trained The room was comfortable but a little dated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, comfortable bed
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Room had frosted windows to hide the view into the central area and dirty flaking exterior paint etc EV chargers very expensive. Breakfast staff not much attention to detail, not keeping things topped up etc. Glass bins emptied early in the morning (contrary to hotels own policies) which was very noisy. Hot tub and pool area were nice though.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view and friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Scenery.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
The location was very good for a quiet break & watching the chair ferry and other boats from the restaurant was interesting. The very small lift was not very reliable for those who needed it & took a number of goes to get it to work when leaving with our cases. The ‘courtyard’ view from our room was into the inner part of the hotel & was quite noisy when bottles were being disposed of. There was a limited menu in the restaurant which was the same all week. We only managed to find a couple of nearby places to eat, neither of which were within comfortable walking distance. The hotel itself is clean & comfortable & the staff were friendly.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed for one night over the weekend. The staff were helpful and attentive and the hotel is in a fabulous location which is reflected in the price, however probably once a prestigious high end hotel in its time, the property now appears tired and unloved. Having paid for breakfast in the price of the room we felt let down by the standard provided. Expectations were for a fresh hot cooked breakfast, however it was a self-service buffet style, full of choice but all served cold. We had expected tea and coffee table service yet this was also self service from a machine.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 4 nights in Sep 2025