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"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"A lovely caravan thats been lovingly maintained"

"Very friendly staff and very good amenities all round ."

"The cottage is in an idyllic location, great local cafe and canal boat hire on hand. We had a fabulous restful week!"

"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Staff were great, food good and great location would return."

"Lovely people - thank you"

"Decent room and staff"

"We stayed 2 nights, staff asked if we needed any cleaning or replacements in the morning. A full English breakfast was served each morning. We had an evening meal the one night with a good choice. This is an Inn so there's a bar which wasn't too noisy the nights we stayed. Friendly staff. We will book again as ideal for areas we wish to visit."

"Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...

"Excelente"

"Would stay again relaxing stay"

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Very friendly staff, excellent breakfast."

"Our room was very clean and we appreciated the fans that were set up. The staff were very friendly and helpful and the breakfast was good."

"All good"

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"Very clean and pleasant room with lots of space and amenities. Wonderful guest lounge with all round beautiful views. Attentiveness Welcome and helpfulness of owners. Nothing was too much trouble. "

"I have stayed here several times now. On arrival had a long wait to be checked in. Nobody was on reception. When they finally turned up there was no apology for the wait. Room as expected but I thought this time it was looking very tired. Badly chipped paintwork. Dirty marks on carpet. A stone from a fruit from previous guest on floor. Bathroom was in need of refurbishment. New silicone and definitely a new shower tray. The silicone was particularly dirty. Bed was comfy and clean. Fan was...

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."