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Reviews of Casa do Páteo - Charming House

4 out of 5
Casa do Páteo - Charming House
R. Machado dos Santos 107, Ponta Delgada, Açores

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 33 reviews" "
Rating 8 - Good. 0 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Bailey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and it was just as great as the first!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly charming hotel in the heart of Ponta Delgada
The staff was extremely friendly and helpful. We had a rental car and they gave us the run down on where and how to park around the city. They also offered suggestion for dining and tours. The hotel is beautiful and very charming! The room was comfortable, spacious and clean. The breakfast offered plenty of delicious options. They also have laundry service available for a small cost.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved Christmas
Dec 24 and 25 there were not open places to eat. The ladies helped us by calling good local Hotel for a reservation. It took e them long time , because most of them were only open for their own guests only. But the succeeded and we got a great meal each day. Thank you !
Stayed 5 nights in Dec 2023

10/10 Excellent

Marian, Gloucester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name of this hotel is quite appropriate as it is indeed charming. The manager upon arrival, Gabriella, was exceptional in assisting with arrangements. Other staff were very friendly and helpful too. Many dining options close by. Located in the heart of the centro city of Ponta Delgada, it is convenient to walk in the neighborhood.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Stayed 4 nights in Sep 2023

10/10 Excellent

Summer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, everything was elegantly decorated. The room was comfortable and spacious. Breakfast was just perfect- we enjoyed fresh fruit, delicious baked almond tart, and a local Sao Miguel cheese. All staff were exceptionally gracious. Absolutely charming!
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!!! 5 stars! We will be back and our stay will be longer. Highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly charming house in PDL city centre
An exceptional couple of days in a truly charming house in the middle of Ponta Delgada. Close to everything you wish for for a city centre, the relaxing atmosphere, delicious seasonal breakfast, captivating smell and luxurious decoration and furniture make it the perfect place to stay. Not to forget the immense gratitude and help from the staff. This place is a must do for a short luxury stay in the Acores!
Stayed 2 nights in Aug 2023

10/10 Excellent

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect for anyone traveling to Sao Miguel. The staff are amazing and went above and beyond. The house is stunning and is in the perfect location making everything in Ponta Delgada walkable. It was our first time visiting and wanted to explore the island so we rented a car from Auto Ramalhense that was a few blocks away and we were able to park in the overnight parking lot right downtown for around 10 euro a night. The breakfast was very good at the house! We had to leave super early on the last day around 5am and the staff made to-go breakfast boxes since we would miss breakfast that day.. they were the sweetest! I highly recommend the Charming House and can’t wait to come back!
Stayed 5 nights in Aug 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family suite is very large, with 2 separate rooms, 3 beds, and an impressive bathroom with twin showers. It fit a family of 4 well. The balcony overlooking the courtyard also has good views of the city. The staff were very welcoming and when they found out we had to checkout before breakfast service started, they made up special breakfast boxes for us to take away. Overall a great stay.
Stayed 1 night in Jul 2023

10/10 Excellent

JAY

Stayed 4 nights in Jun 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was a beautiful refurbished old building! The location was great but parking worked for the city but wasn’t perfect. The room was lovely but needed more spaces to hang your things or to place your things other than the floor!
Stayed 3 nights in Jun 2023

10/10 Excellent

Amir

Stayed 2 nights in Jun 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Charming House was just that. Wonderful customer service that allowed us to drop our bags off before check in so we could explore. The decor was culturally authentic with modern amenities. Breakfast was authentic to the region with many tasty options. High recommend this Charming House.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old house with gorgeous stone stairways and accents. It has been upgraded and modified to be extremely comfortable and stylish. It is lovingly cared for and managed by a professional, helpful staff who made sure our needs were met every step of the way. The parking is a bit confusing. Make sure you are VERY clear on exactly where the entrance to the parking garage is located before you arrive with your car. It is almost impossible to see from the street at night and you will drive around the block repeatedly looking for it. Google will only give you a general idea. A printed map at check in would be extremely helpful!
Stayed 3 nights in Mar 2023

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely beautiful! They have restored it to make every space picture worthy, but all the modern updates for comfort! The staff was beyond friendly! So helpful and even accommodated opening the complimentary breakfast early for us to have time to eat and make it to the airport for an early flight! And the breakfast was amazing as well! Location was perfect for exploring downtown - food and shopping- and only a 5-10 m drive from the airport! We were absolutely blown away by this hotel and the value! We will definitely be back or try one of their other 2 hotels in town!
Stayed 1 night in Jun 2022
Response from Charming House team on 11 Aug 2022
Hello, thank you, it was pleasure see you next time Charming House team

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2022

10/10 Excellent

Michaël, VIRY-CHÂTILLON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une ancienne école complètement rénovée au cœur de Ponta Delgada. Toutes les principales attractions sont à faible distance, on peut donc tout faire à pied. Le personnel est très agréable.
Stayed 3 nights in Oct 2023

10/10 Excellent

José

Stayed 3 nights in Oct 2023

10/10 Excellent

nicolas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lieu exceptionnel, un accueil parfait, petit déjeuner excellent ! Nous recommandons fortement cet endroit atypique et chaleureux
Stayed 3 nights in Aug 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine liebevoll eingerichtetes Stadthaus, das wirklich zurecht Charming-House heißt. Die liebe Gabriela kümmert sich mit hervorragend um die Gäste. Alles ist fußläufig zu erreichen. Das Frühstück läßt keine Wünsche offen.
Stayed 7 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Unterkunft in einer zentralen Lage mit sehr netten Personal. Die Unterkunft ist stilvoll ausgestattet innen ist sehr sauber. Was die Sauberkeit angeht, gibt es aber einen Wermutstropfen. Tauben haben unseren Balkon verunreinigt und es wurde über Tage nichts gemacht, sodass es am Ende unseres Aufenthalts nicht mehr schön war, auf dem Balkon zu gehen.
Stayed 10 nights in Jun 2023

10/10 Excellent

David Karel M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in Charming House - Case do Pateo immensly. It is a beautiful, charming hotel, with a wonderfully kind staff. The breakfast is exceptional. Not too big, but varied en with local products. I absolute recommend this hotel.
Stayed 6 nights in Jun 2023