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"Reception and manager of Hotel was unhelpful and very rude"

"Breakfast , staff & parking was great"

"Our stay was for three nights, Friday to Monday. Check in on Friday was a bit disorganized and their excuse was that they had two weddings in the hotel and were sold out. I had booked this hotel 3 weeks prior to our arrival date. The room we were given was room 104 which supposedly was newly renovated and the front desk told us was an upgrade. The first night we there it was very cold (in the 30's) much to our dismay we had no heat in the room all night. We froze. I went to the front desk...

"We checked in late and the room was a disaster. Very dirty. Appliances falling apart. Bathtub had rust in it. No outlet covers. Broken lights that did not turn on. And then..the headboard fell off. Demanded a new room which was cleaner but still very outdated. I could hear every car that past on the highway. Noise level was 100!! So needless to say I didn’t get any rest and had a funeral to attend to in the morning. They did change the room however they did not apologize for any type of...

"First thing, the property was nothing like it was depicted on line. It was further from Manhattan than I anticipated. Although the lobby area had apparently been upgraded, other areas needed to be addressed. The dining area seats were stained, the walls in my room had obvious signs of wall damage and were improperly repaired. There were 3 small square patches of matching wall paper to apparently conceal holes from a removed picture as well as a 3 foot square of replacement wallpaper covering...

"Everything was good"

"You get what you pay for. The rooms were ok and the bed was comfortable. Secured at night. The front lobby entrance is old and tired looking and while you get that initial smell of "aged" when you enter the front door, it did not carry forward to the rooms. Breakfast was pretty much "make your own waffles" every day. We were looking for a cheap hotel in the area and so it did not dissappont."

"Great breakfast"

"Clean room. Amazing nighttime check in staff. Good breakfast options. Overall great stay "

"There are no mini fridges or coffee makers in the rooms. Also only one ice machine in the hotel. Otherwise the stay was fine and staff was really nice. "

"Todo perfecto"

"I was disappointed with my stay at this hotel. The room felt very outdated, and the carpet was visibly dirty with numerous stains. Additionally, there was noticeable damage in the bathroom, including a missing chunk of tile. The photos online made the hotel appear much more updated and well-maintained than what we experienced in person. On our second night, the room directly across from us (Room 406 and the fourth floor lobby by the elevators) hosted a very loud party that continued well past...

"The tv and WiFi quality needs to be upgraded. And replenishment of breakfast more often. Staff can be kinder when asked questions"

"Very good fresh breakfast. Felt safe. The room was very clean. The bed was very comfortable."

"Ok"

"It was my second time staying a this hotel and I loved it"

"Air conditioning and smoking rooms."

"Breakfast needs work and front desk staff need more training on customer service and making customers feel welcomed "