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Banyan Tree Mayakoba

5.0 star property
Beachfront hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Banyan Tree Mayakoba provides a tranquil retreat near El Camaleón Mayakoba Golf Course. Travelers can savor international cuisine at Sands Beach Club restaurant while yoga classes and spa treatments like massages and body wraps offer perfect ways to unwind.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is ฿17,950
฿24,501 total
includes taxes & fees
20 Nov - 21 Nov

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Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | 1 bedroom, premium bedding, down duvets, minibar

Oceanfront Veranda Pool Suite - King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Separate bedroom
  • 159 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | 1 bedroom, premium bedding, down duvets, minibar

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Separate bedroom
  • 159 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | 1 bedroom, premium bedding, down duvets, minibar

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Separate bedroom
  • 149 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 185 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | 1 bedroom, premium bedding, down duvets, minibar

Beachfront Lanai Pool Suite -King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 176 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 176 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | 1 bedroom, premium bedding, down duvets, minibar

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 164 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | View from room

Wellbeing Sanctuary Pool Villa - King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 364 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Aqua centre | 2 outdoor pools, pool umbrellas, pool loungers

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 390 sq m
  • 3 bedrooms
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Pool Villa

1 bedroom, premium bedding, down duvets, minibar

Deluxe Pool Villa

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 266 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa with Living Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Pool Villa with Living Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

2 outdoor pools, pool umbrellas, pool loungers

Bliss Pool Villa

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
Separate bedroom
  • 266 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

1 bedroom, premium bedding, down duvets, minibar

Serenity Pool Villa

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 484 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa | 1 bedroom, premium bedding, down duvets, minibar

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
  • 484 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Living room | 50-inch Smart TV with digital channels, TV, books

Three-Bedroom Family Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 390 sq m
  • 3 bedrooms
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 544 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

1-Bedroom Villa Deluxe with Lake View

  • 293 sq m
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

1-Bedroom Villa Deluxe with Lake View

  • 322 sq m
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

1-Bedroom Villa Deluxe with Lake View

  • 322 sq m
  • Sleeps 3

View all photos for 3-Bedroom Villa Deluxe with Golf Course View

1 bedroom, premium bedding, down duvets, minibar

3-Bedroom Villa Deluxe with Golf Course View

  • 256 sq m
  • Sleeps 6

View all photos for 2-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

2-Bedroom Villa Deluxe with Lake View

  • 512 sq m
  • Sleeps 4

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

1-Bedroom Villa Deluxe with Lake View

  • 222 sq m
  • Sleeps 2

View all photos for Double Suite Deluxe with Sea View

1 bedroom, premium bedding, down duvets, minibar

Double Suite Deluxe with Sea View

  • 156 sq m
  • Sleeps 2

View all photos for Double Suite Deluxe with Sea View

1 bedroom, premium bedding, down duvets, minibar

Double Suite Deluxe with Sea View

  • 162 sq m
  • Sleeps 3

View all photos for Double Suite Deluxe with Beach View

1 bedroom, premium bedding, down duvets, minibar

Double Suite Deluxe with Beach View

  • 295 sq m
  • Sleeps 3

View all photos for Double Suite Deluxe with Beach View

1 bedroom, premium bedding, down duvets, minibar

Double Suite Deluxe with Beach View

  • 230 sq m
  • Sleeps 3

View all photos for 2-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

2-Bedroom Villa Deluxe with Lake View

  • 512 sq m
  • Sleeps 4

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

1-Bedroom Villa Deluxe with Lake View

  • 293 sq m
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down duvets, minibar

1-Bedroom Villa Deluxe with Lake View

  • 322 sq m
  • Sleeps 3

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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 10 min walk - 0.8 km
  • Gran Coyote Golf - 5 min drive - 3.6 km
  • Playa Xcalacoco - 9 min drive - 2.9 km
  • Tres Rios Ecopark - 10 min drive - 6.0 km
  • Quinta Avenida - 14 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬11 min drive
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪La Fleur - ‬11 min drive
  • ‪Mamma Mia - ‬11 min drive
  • ‪Hix Bar & Lobby Lounge - ‬8 min drive

About this property

Banyan Tree Mayakoba

Luxury boutique hotel near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida, Banyan Tree Mayakoba provides a golf course, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sunloungers and sailing. Indulge in a sports massage, Ayurvedic treatments and a facial at Banyan Tree Mayakoba Spa, the on-site spa. The on-site international cuisine restaurant, Sands Beach Club, offers lunch, dinner and ocean views. Yoga classes are offered at the health club; other things to do include ecotours, archery and hiking/biking. Free in-room WiFi is available to all guests, along with a terrace and designer shops on-site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and 4 outdoor tennis courts
  • A local area shuttle, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 161 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Rainfall showers, free toiletries and hairdryers
  • 50-inch HDTVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and recycling

Similar properties

6 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Rosewood Mayakoba

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.8 out of 10, Exceptional, 380 reviews
The price is ฿21,273
฿29,108 total
includes taxes & fees
9 Nov - 10 Nov
Rosewood Mayakoba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 134.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 20 Nov 2025 start from ฿17,949.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Banyan Tree Mayakoba?

Self-parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Checkout is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

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Reviews

Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 857 out of 1000 reviews
Rating 8 - Good. 99 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean scene was amazing. Clean beach , minimal seaweed
Stayed 4 nights in Sep 2025

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very private and spacious. We loved the private heated pool!
Stayed 4 nights in Jul 2025

10/10 Excellent

Yair Kershenovich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel was great
Stayed 4 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay, as always
Stayed 11 nights in Jun 2023

10/10 Excellent

Zacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars
Stayed 5 nights in Aug 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come again!
Stayed 1 night in Jul 2024

10/10 Excellent

Kaitlin

Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Amenities
Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and the property was absolutely beautiful! We will definitely visit again in the near future.
Stayed 6 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
Stayed 4 nights in Jan 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with incredible service
Stayed 1 night in Aug 2022

10/10 Excellent

Jordana Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to the Yucatan peninsula at least a dozen times over the last ten years and this was by far the best resort i have stayed at. Cannot wait to return.
Stayed 5 nights in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star restaurants and service
Stayed 5 nights in Feb 2024

10/10 Excellent

raney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world and have never received better service. They hotel made our family feel like royalty. An absolutely ncredible experience.
Stayed 9 nights in Mar 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the scenery and property. Well maintained, peaceful and beautiful. The staff were all helpful and pleasant including Rene Garcia and Juan Oropeza, who handled all of our reservations, transit and activities. The menu options were diverse, though we felt all of the prices were remarkably high, even compared to NYC.
Stayed 4 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all around

We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
Stayed 4 nights in Feb 2024

6/10 Okay

Armond

Liked: Staff & service
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Absolutely beautiful property. Property is starting to show its age and needs renovation of interiors / paint and fresh up.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get there and be well. The spa I think could be more affordable but I didn’t miss it when I could just hang out with friends in our space.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, room comfort

Exactly what I needed

The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
Stayed 2 nights in May 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received. The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves.
Stayed 5 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
Stayed 8 nights in Jun 2023

10/10 Excellent

Rhondalyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
Stayed 6 nights in Oct 2025