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"Best staff I’ve came across and the rooms were clean."

"Pool and hot tub were clean and worked well. Breakfast was good. "

"Very clean!"

"I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

"Breakfast was just ok, bland. Facilities worker was rude. Rooms should have a microwave and also a bathroom fan."

"Loved everything about the place, except the breakfast. While there was hot bagels and engliah muffins. I would expect a hot breakfast from such a nice fancy place. No scrambled eggs or pancakes or french toast or bacon. Still loved the stay!"

"Yes"

"One of the better hotel breakfasts, clean co.fortable room that is functional and well appointed. Pleasant staff."

"Disgusting can’t say anything positive. Should be closed down and remolded "

"Great"

"In desperate need of TLC. The door had a one inch space on the bottom. Had to stuff it with a towel. It would not close tight. The only place to hang your clothes was missing hangers and the bar to hange them on."

"Disappointed with the bar area. Many beer options - which I dont' drink...very limited wine and cocktail selections. Bar staff was not knowledgeable of drinks - couldn't make any suggestions/recommendations... then finally prepared a lousy cocktail that I just ended up paying for and not drinking. Disappointing because we were looking forward to having drinks and relaxing before going to our room. Also very limited food selection. I'll make sure to pick a place that has a decent bar and room...

"Clean and nice pool"

"Hotel was very nice. Breakfast was good. Loved shuttle service to airport."

"We stayed here based on proximity to I90. Our check in was quick and very friendly! Our room was impeccibly clean and more equipped than we expected. We checked in after dark, so the well lit parking lot was a bonus. Breakfast was prompt, fresh and delicious. Would stay again!"

"Red Roof do better! This is right across from the new Bills stadium. Your building is run down, the beds need to be replaced and the rooms updated!"

"Parking is safe and easy. Room was clean. In-room Refrigerator and coffee/tea. The only problem was their pool was under repair and couldn’t be used. I wish I had known this sooner; as I had requested a hotel with a pool. All staff were helpful and considerate. A good stay if you don’t want to spend $$$. "